Managing Director Aidan McCarthy says that ‘over the past twelve months we have taken a detailed inventory of what our customers really need from their office product suppliers – and we have also undertaken a searching audit of our future partners in logistics and distribution.
Top of the customer shopping list – from large businesses to individuals working at home - are issues of convenience, quality and price. In addition, most of today’s businesses simply can not waste precious time for a shopping trip away from their work. Our new online facility – which goes live this month - will give a much needed time-saving boost to all.’
While office supplies are central to every business they are, in most cases a chore that gets in the way of more important tasks.
McCarthy adds that ‘we are certain that this method of ordering is also much more cost effective – both to companies and to individuals. But just to make sure our customers agree, we are promoting fileone.ie with a 10% off all products ordered up until the end of April 2010.’ (Further details on the fileone website).
The newly-constructed File One online shop allows customers to browse and purchase from a very wide selection of office supplies and related products. Customers, both casual and existing account holders, can now order 24 hours a day, pay online and have their office supplies delivered to their door, nationwide. The File One online shop is easy to browse and simple directions enable the buyer to find and order the office supplies they need at competitive prices. All transactions are processed by “Sagepay” for secure, safe and speedy processing of orders.
McCarthy points out that ‘File One has been serving the business community in Munster since 1988 with a strong reputation for quality and service. Our online shop now allows us to extend the benefits of this service, nationwide.’
The File One online shop not only helps registered businesses, but has offers and pricing to match that are available to anyone – business large and small, sole traders, schools, societies, sports clubs, scout troops or just someone who needs office supplies. We believe that our new online shop will not only serve all this audience better but will also open up a new generation of online buyers.’
The File One online shop also reflects changing buying patterns and economic landscape in Ireland. Ordering what you need at a time that suits you is of paramount importance: Recent statistics show that more and more online shopping in Ireland takes place outside normal business hours. Customers are generally busy people and taking your considered time over what to purchase can be a pleasure, but only if the time is actually available.
For those working in companies , the online purchasing method also provides better documentation, backup and rationale for purchasing decisions than a trip to the shops or time spent browsing through hundreds of pages of catalogues, on any given day.’
‘Taking time to shop online,’ says McCarthy, ‘therefore allows most customers to choose their supplies in a relaxed and considered manner – therefore giving much better value for money. Check out fileone.ie,’ he adds, ‘especially over March and April. You won’t be disappointed.’
Since its foundation in 1988 File One has been serving our customers throughout Ireland.
We at File One have a clear ambition. We want everyone to have a good day at the office. The working environment, including office supplies and furniture, plays an important part. A good working environment stimulates and inspires, which indeed contributes to you having a good day at the office.
File One believes that strong relationships are the key to business success and we offer you the skills and services of key individuals and our entire team. Every member of the File One team is committed to providing you our customer with the best service possible.
Collectively, the File One team has over 150 years experience and knowledge of the office stationery trade and it’s there to share with our customers.
The File One customer mission statement provides for:
- A comprehensive range of quality products & services professionally delivered to you.
- We will treat you the customer with the utmost courtesy and respect.
- At File One we are committed to the establishment and maintenance of long-term partnerships.
- Our professionally trained staff will always offer you the best advice to enable you make the right choice for you.
- An Irish company committed to the Irish marketplace.
File One (fileone.ie) is a founding member of the National Office Products Alliance, the umbrella body for up to 20 individually owned office product dealers through out both the Republic of Ireland & Northern Ireland.
NOPA’s aim is no raise standards; awareness of customer needs, product knowledge and to support dealers in their efforts to offer better service to their customers.
Membership gives dealers a network throughout Ireland to supply customers outside there own catchments area.
This enables the group to successfully compete for nationwide contracts not otherwise available to Irish dealers
Based in Cork, File One is the trading name of Mr. Fax Cork Ltd.