NewswireToday - /newswire/ -
Waltham, MA, United States, 2010/03/16 - MeetingZone, one of the world’s largest independent conferencing services providers, has launched a new collaboration portal powered by MetraTech Corp., the innovative charging, billing, settlement and customer care product provider.
The portal sets the highest industry standards for ease of use and self-service functionality, helping to drive the widespread adoption of integrated conferencing and collaboration solutions.
Built upon MetraTech’s MetraNet product, the new portal will give instant account access to MeetingZone’s customers, enabling them to quickly set up or join an integrated conferencing and collaboration session and view real-time billing data and usage reports. Additionally, they can add users, change conference preferences, manage their conference recordings, schedule one-off conferences and manage multiple accounts and account hierarchies, all on a self-care or assisted basis.
"We have combined extensive research with our many years of experience delivering conferencing and collaboration to design and build a next-generation conferencing portal that makes it easier than ever before for everyone to collaborate online,” said Tim Duffy, CEO, Meeting Zone. “A huge part of our success can be attributed to the company's drive for openness and transparency in our billing system. Our customers see exactly the same billing information as we ourselves do. This allows them to accurately monitor and manage their conferencing and collaboration costs from department level down to individual users at any given time. There are absolutely no surprises when an electronic bill is issued, and we are now offering online payment options as well."
“MeetingZone has a unique approach in providing collaboration services,” said Marc Beattie, Managing Partner, Wainhouse Research. “By making it fantastically easy for users to manage their own accounts, review activity in real time, and provision new users, the company has given more control and in a very accessible fashion than most other providers.”
“MeetingZone has always understood the critical connection between superior customer care and an accurate and understandable bill,” said Scott Swartz, CEO, MetraTech Corp. We have worked with Meeting Zone from the company’s inception and are thrilled to be part of this latest accomplishment. We congratulate Meeting Zone on the launch of its innovative, customer friendly conferencing portal, and are proud that MetraNet has been an important contributing factor.”
MeetingZone (meetingzone.com) is one of the world’s largest independent conferencing and collaboration service providers and offers customers a high performance, low-cost personalised audio and web conferencing service. With operations in Europe and North America, MeetingZone’s HQ is located at Thame, Oxford. The company was formed in 2002 by Steve Gandy and Tim Duffy, who collectively have over 30 years experience in the technology and telecoms sector. MeetingZone’s customers include many of the FTSE 500 companies in the financial, retail, IT, pharmaceutical and legal sectors. MeetingZone appeared (Sept 2009) in the Sunday Times Microsoft Tech Track 100 list of the fastest growing technology companies in the private sector and was listed in the Deloitte Technology Fast 500 EMEA 2009 (Nov 09) fastest growing technology companies.
MetraTech Corp. (metratech.com) offers a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, our flagship product, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services. MetraNet is deployed globally, enabling diverse customers to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 26 currencies and 90 countries. MetraTech offers a variety of delivery options ranging from licensing to outsourcing. Headquartered in Boston, MetraTech has offices in San Francisco, Frankfurt, Paris, Singapore, Rio de Janeiro and London. MetraTech is a venture-backed, privately-held company whose investors include Accel Partners, Bessemer Venture Partners, Meritech Capital, and Vesbridge Partners.
MetraTech is a registered trademark, and the MetraTech logo is a trademark of MetraTech Corp. All rights reserved. All company, brand, product, and service names are trademarks or registered trademarks of their respective holders.