NewswireToday - /newswire/ -
Redmond, WA, United States, 2010/03/15 - iLink Systems, a global provider of Microsoft based software solutions, was featured with its customer Chempoint in a recently published Microsoft customer case study concerning an innovative deployment of MOSS and Silverlight.
The case study details how iLink vastly simplified the work of staff in order-processing, customer service, industry representative, market developer, and market analyst roles at Chempoint, a leading chemical distributor.
iLink's "iBoard" solution combines access to multiple information sources on a single screen tailored to the needs of each staff role. Using Silverlight for presentation and SharePoint for integration, collaboration, and workflow, iLink's solution also simplifies reporting and improves business intelligence. And because they are easy to reconfigure, Chempoint's iBoards are already evolving with the needs of their users. The solution also enabled Chempoint to cut order processing time in half and reduce order processing staff by 25 percent.
“We are excited that Microsoft is highlighting how iLink's solution has increased productivity and controlled costs while improving customer service. Chempoint is a perfect illustration of how companies are using Microsoft SharePoint and Silverlight to make jobs simpler and customers happier" said Sree Balaji, CEO of iLink Systems Inc. "And, being part of Microsoft’s Services Ready program gave us a delivery advantage by providing us with field-tested engagement tools, templates, guidelines and best practices.”
Services Ready is a program for growing Microsoft Services delivery capabilities through Microsoft's partner network. iLink’s iBoard solution is currently showcased by Microsoft Services on the Services Ready Blog at servicesreadyblog.com.
About iLink Systems, Inc.
Founded in 2002, iLink integrates software systems and develops custom applications, components, and frameworks on the Microsoft platform for IT departments, application services provides and independent software vendors. iLink solutions (ilink-systems.com) are used in a broad range of industries and functions, including healthcare, telecom, government, semiconductor, education, and life sciences. iLink's expertise also includes mobile and embedded systems, business intelligence, portals and collaboration, and user experience design. Headquartered in Redmond, Washington, iLink has offices in Fairfax, VA; Austin, TX; Atlanta, GA; Palo Alto, CA and Chennai, India.