NewswireToday - /newswire/ -
Wallingford, CT, United States, 2010/01/21 - Satisfied customers have deemed Toyota of Wallingford, CT, a "women friendly" business and have nominated the dealership to earn the WomenCertified Seal of Approval for customer service.
WomenCertified® today announced that Toyota of Wallingford, located at 859 North Colony Rd., Wallingford, has been nominated to receive the WomenCertified Seal of Approval, signifying its commitment to women friendly service.
One of the nominations, submitted by customer Jane K. via WomenCertified.com, read as follows: “This is a dealership that women can go to and be treated with dignity and respect. Everyone prides themselves on going out of their way to making buying or servicing a car a pleasant experience from the moment you walk in and from that day forward. I drive 65 miles round trip and pass many dealerships along the way but would choose none other! It was an absolute great experience. Guaranteed you'll become a customer for Life!”
After receiving multiple customer-generated nominations, Toyota of Wallingford passed a rigorous qualification process to become eligible to participate in the WomenCertified program and earn the WomenCertified Seal of Approval, which signifies that a company is trained and held to higher standards of service.
Over the next four weeks, Toyota of Wallingford management and 60 members of their sales and service team will complete the WomenCertified training and certification program to strengthen the dealership’s commitment to providing better service and a women friendly car buying experience.
“Being nominated to participate in the WomenCertified Program means we have made a commitment to exceeding the customer’s expectations and to give them the WOW experience they deserve,” stated Steve Zion, Owner of Toyota of Wallingford.
Once the dealership completes the certification program, Toyota of Wallingford will be listed on the WomenCertified Locator, the online directory where consumers can search for women friendly businesses.
“We are pleased to recognize Toyota of Wallingford for its dedication to women friendly service and business practices,” said Delia Passi, founder of WomenCertified. “In recognizing their efforts, we hope that other companies will follow suit and increase their commitment to higher standards of service – not only for women, but for all customers.”
About Toyota of Wallingford
At Toyota of Wallingford (wow-toyota.com), we don’t just sell and service new and pre-owned vehicles, we make “Friends for Life.” Our philosophy has always been that the customer’s experience is the most important thing that happens in our dealership. Being a Signature dealership and consistently focusing on improving dealership process to enhance the customer experience is what all seventy one Toyota of Wallingford employees believe in and contribute to; that is what makes us “Simply the Best.”
About Women Certified
WomenCertified (womencertified.com) — the Seal women trust for better service—is a proven training and certification program rich with resources to help professionals across multiple industries increase customer loyalty among both men and women through more effective communication, appreciation and an enriched customer experience.