PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Messagemind, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Messagemind, Inc. Announces Commercial Launch of PRISM - Messagemind, Inc. announced today its commercial launch of PRISM, first of its kind Total Quality Management and Six Sigma analysis for email communication
Messagemind, Inc. Announces Commercial Launch of PRISM

 

NewswireToday - /newswire/ - New York, NY, United States, 2009/12/22 - Messagemind, Inc. announced today its commercial launch of PRISM, first of its kind Total Quality Management and Six Sigma analysis for email communication.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Messagemind, Inc. announced today its commercial launch of PRISM, first of its kind Total Quality Management and Six Sigma analysis for email communication. PRISM is patent-pending intelligent software that works in the background and automatically gathers email data and user actions within MS Outlook® and mobile devices (Blackberry®, iPhone®, Windows Mobile®). It provides near real-time analytics, customizable reports and alerts - that improve email communication, compliance, and customer service. The business intelligence suite is particularly valuable to project managers, customer service, compliance, and supply chain management.

Email has become the most heavily used method of communication and collaboration. Employees are spending more than 41% of their work time within Outlook and their mobile devices. The time spent is expected to increase with the relentless growth in electronic communications. Furthermore, customer service operations and global teams are becoming increasingly dependent on email. However, there is a problem stemming from a lack of productivity goals, measurement, analysis and standards around email use and work flow.

Manish Sood, CEO at Messagemind, Inc. says, “Messagemind’s unique software suite comes at a time when enterprises and government agencies are seeking solutions to increase workforce productivity, reduce costs and enhance customer service. Companies have not been able to effectively manage the key performance analytics of email communication due to the unstructured nature of its process. Messagenind’s PRISM solves this problem as well as provides Total Quality Management of Email.”

“Customer service by email is a critical component, for one of our global Fortune 100 customers”, says Doug Binette, Director of Marketing & Public Relations. “The company’s management team was frustrated by their inability to measure the time to respond, time to resolution, exceptions and alerts, and how effectively complaints were resolved for premium customers. The data gathered by current tools was insufficient and manually entered by individual users.”

“Our customer sought a solution with minimum or no impact on a user’s desktop, as well as one with minimum training. They also wanted to measure process capabilities, establish best practices, set goals and performance levels, and evaluate opportunities for continuous improvement.” Binette, continues, “PRISM, became a ‘game-changer’ for them in that it brought them a variety of key performance analytics, configurable reports, alerts and notifications and allowed them to enhance customer satisfaction levels and simultaneously reduced their operations costs.”

About Messagemind

Messagemind (messagemind.com) provides a suite of easy-to-use intelligent software and services that are helping global enterprises and government customers leverage email overload to increase productivity, accelerate innovation and enhance customer service. Messagemind is the only company that offers complete email productivity and business intelligence software including Dynamic Prioritization™, workflow best practices, dynamic social network analysis, productivity analytics and reporting at all levels – all in compliance with EU and other country-specific laws and company policies. Messagemind working with its select partners including Microsoft, HP, IBM, RIM, among others, offers a global reach for implementation, support and management consulting services.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Messagemind, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Messagemind, Inc. Announces Commercial Launch of PRISM

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Doug Binette - Messagemind.com 
212-234-4300 media[.]messagemind.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Messagemind, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Messagemind, Inc. / Company Profile


Read Software Most Recent Related Newswires:

IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics
Rush Health Selects InterSystems HealthShare to Integrate Health Records, Support Value-Based Care
IBM Launches New Bluemix Services with GitHub and Slack Integration to Speed App Development in the Cloud
Yellowfin Launches Analytics Industry’s First Virtualized Integrated Data Preparation Module
TIBCO Releases TIBCO Mashery Local API Management Solution for Hybrid Gateway Deployments
Comways and Altitude Highlight Flexible Solutions at Belgium Contact Center Congress
Gruppo Campari Chooses OpenText Business Network for B2B Growth
Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry
Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Triggr & Bloom

Visit  JobsWare.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)