NewswireToday - /newswire/ -
Melbourne, Victoria, Australia, 2009/12/16 - Melbourne software company, JX2 Technology, has today announced the installation of its modern winery software system, VINx2, into three leading Californian wineries.
Jada Vineyard and Winery, Niner Wine Estates and Rack and Riddle Custom Wine Services. Marking a sales push into the larger North American market, VINx2 was installed at all the facilities for the 2009 harvest.
According to JX2, all three wineries chose VINx2 over US based offerings for the modern and easy to use nature of the program and JX2’s customer service focus. “The feedback from our first American clients has been very positive. We’ve had to engineer the software to deal with Imperial measurements and the strict US government reporting requirements. But it’s been the system’s highly visual and easy to use nature that has won over the Californian winemakers.” said Jamie Gilchrist, co-owner of JX2.
Lorna Kreutz, the Oenologist at Niner Wine Estates shares a similar view “The system is visual, very user friendly, contains practical applications for both lab and cellar, rapid support response, and most importantly, the system is intuitive and logical, logical, logical! Finally: 21st century software for 21st century wine making.”
With plans to establish a permanent presence in California, JX2 has been servicing their North America customers (including several wineries in Canada) from Melbourne. A toll free North American phone number connects users directly to a 24 hour help desk while a support representative is available at-call on the ground in California. This formula has been working according to Lynne Chao of Rack and Riddle who said “The JX2 team have been unfailingly helpful and responsive to even the smallest issues. We had heard that their customer service was stellar and we were not disappointed."
Building on their success and with the assistance of export grants from Multimedia Victoria, JX2 will be visiting the largest wine industry trade show held in the US – the Unified Grape and Wine Symposium – in Sacramento in January. VINx2 will also be on show on the east coast of the US in March, at the Wineries Unlimited trade show held in King of Prussia, Pennsylvania.
According to JX2, VINx2 (winery-software.com) is a highly visual web based tool for managing the day-to-day operations of a wine business. It fulfils statutory compliance for wine traceability, tracks inventory and warehousing and provides barrel management using wireless barcode technology. VINx2 is installed at wineries throughout Australia, New Zealand, Canada and now the United States.