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Woldingham Caterham, Surrey, United Kingdom, 2009/11/18 - Dudley Library Services are shortlisted for award, for its RFID self-service project with Axiell which helped increase opening hours, improve stock management and provide a customer-friendly way of borrowing, renewing and returning books.
Dudley Library Service has been shortlisted in the e-Government National Awards 2009, for its RFID self-service project. The highly sought-after awards recognise excellence across eleven categories, highlighting the UK’s top public sector innovators in the use of technology, enabling businesses and citizens to better communicate with councils, central government, NHS and other public sector organisations. UK Government CIO John Suffolk will reveal the winners on 20th January at a Ministerial dinner at the City of London's Guildhall.
The borough’s ICT department nominated the library service for its self-service library provision which uses Axiell’s RFID technology to enable a new service model. Five under-performing libraries were housed in older, unfit for purpose buildings and together contributed only 6% of issues and 5% of visits. The ‘Library Links’ initiative replaced these with a new service model providing a tailored library service, delivered in partnership with other organisations and based within four existing well-used public or community buildings.
Dudley chose Axiell’s unique RFID solution for libraries, which works well together with Dudley’s library management system, OpenGalaxy, also supplied by Axiell. Axiell is the market leader in business solutions for UK public libraries and archives and part of the Axiell Library Group AB.
RFID technology made Dudley’s new service model possible by enabling:
1. A total of 723 staffed opening hours per week across the borough’s libraries (an increase of 50.5 hours).
2. Library Links available for 111 hours per week in total.
3. Customer-friendly self-service for borrowing, renewing and returning books.
4. Improved stock management and usage monitoring to maintain the tailored service provided at each location.
5. A modern interface between the library and its users.
John Suffolk, the Government's Chief Information Officer, says: "Every year these Awards continue to get better and better and tougher to select the winners out of many hundreds of top quality entries. The sheer innovation, passion for citizen service and pride with which the teams have executed their projects makes me hugely proud, and humble, to be in IT within the Public Sector."
About Axiell UK
Axiell UK (axiell.com), formerly known as DS, provides library software solutions to one third of local authorities in the UK, while over 350 customers use Calm, the system of choice for Archives, Museums and Records Offices. The company is a leading business solutions supplier to libraries, archives, museums and records centres. Under the name of DS, the business served UK local government for over 30 years.
Axiell UK offers its customers both software and hardware and a full range of implementation, and facilities management and integration services and the company continues to be a pioneer in software development for libraries.
Axiell is a member of Axiell Library Group AB.
About Axiell Library Group AB
Founded in the mid 1980’s, Axiell in Sweden was the first vendor in the Nordic countries to develop a local library management system. In 1996 it was one of the world’s first suppliers to launch a complete graphic local library system which implemented all of the established library standards. This development has continued, and today Axiell Library Group is the world’s fifth largest company in the sector, supplying IT systems and services dedicated solely to libraries and archives as a target group and with its focus on library development.
Axiell develops technically advanced library management systems in close cooperation with its customers.
More than 700 municipalities are using Axiell’s systems in their public libraries in the Nordic countries along with 70 public libraries authorities in the UK. Together with school libraries and special libraries, Axiell’s systems are used in over 3000 different places; 350 archives and museums are using CALM as their system.
Axiell Library Group is a group company with five subsidiaries in Sweden, Denmark and Finland as well as the UK.
For more information contact
Axiell UK Press Contact
Nigel Lancaster, Sales and Marketing Director
T: 0115 900 8000
Axiell Library Group Press Contact
Jerk Sintorn, President, CEO
T: +46 317 10 29 51/+46 708 984 127
Lise Søderberg, Nordic Communication and Marketing Manager
T: +45 3338 2520 or +45 2125 1426