BrightCom™, the performance leader in integrated telepresence and video conferencing solutions, announced today that Uyemura International Corp, a supplier of chemical finishing technology solutions, specializing in PCB finishes selected BrightCom’s telepresence and video conferencing infrastructure for the Uyemura USA division. Uyemura USA plans to use the system to connect technical and sales teams across the nation to their headquarters in Ontario, California and Technical Center in Southington, Connecticut. Future plans include providing Uyemura’s customer base with a channel to speak to Uyemura’s sales and technical teams for project management.
According to Tony Salbino, Project Engineering Manager of Uyemura USA, “Uyemura's operations span across the nation making in-person communication, decision-making and collaboration difficult and costly. We needed a solution that would enable our technical and sales teams to communicate and send information to each other in real-time. We also wanted the ability to reach out to our customers in new and effective ways.”
Uyemura selected BrightCom's Visual Collaboration Server (VCS), a processor based, single network appliance that provides Uyemura with meeting scheduling, administration and a complete set of integrated video and web conferencing capabilities. Uyemura's sales and technical teams as well as executive management can log-in to their secured online meeting environment and schedule or start spontaneous meetings.
VCS powers BrightCom’s Lumina Telepresence and ClearView Video Conferencing with high definition, standard definition video and audio broadcasts to be shown in a multi-screen layout chosen by the meeting moderator. Along side multiple data broadcasts, VCS can display up to 16 video broadcasts with an unlimited amount of meeting participants broadcasting from desktop web cams, conference rooms or telepresence suites around the world.
VCS also provides a full set of web conferencing features. Documents, spreadsheets, high resolution images and video clips can be shared in native formats, utilizing low amounts of bandwidth. Meeting participants can also leverage the software-based conferencing system to remote control other participant's desktops, cooperatively markup documents and pass control of the meeting to any participant.
“BrightCom's solutions have so much potential for our US operations,” continued Mr. Salbino. “Our executive, sales and technical teams who are spread out across the country will be able to instantly connect via the VCS online environment to share and mark up presentations, customer data, and technical data sheets. It has already proven useful in our initial testing of the system for our President to connect with our teams while out of the office.”
For added quality of service, Uyemura is in the process of implementing a Multiprotocal Label Switching system to create a direct pipeline from their California and Connecticut offices. By implementing a direct connection, Uyemura can eliminate dependence on Data Link Layer technology, as well as the need for multiple Layer 2 networks to accommodate different types of data transfers. Ultimately, this technology prioritizes the video and data exchange for Uyemura’s meetings and presentations critical for teamwork and customer relationships.
Once the US communications are implemented, Uyemura also hopes to apply BrightCom's solutions to connect their overseas operations in the Asia Pacific. Recently executives of Uyemura were prevented from traveling to their Japanese facilities for three to four months, due to Japanese governmental regulations for the prevention of “swine flu” or H1N1, causing set backs in operations.
Mr. Salbino concluded, “Above all else, however, Uyemura prides itself on customer service. We hope that BrightCom's conferencing solutions will allow us to create stronger relationships with our clients and enable us to respond to their needs faster and more efficiently.”
“BrightCom is thrilled to be working with Uyemura,” said Bob McCandless, CEO of BrightCom. “We are always excited to have our customers share with us their innovative ways of using our systems. Implementing VCS will lay a solid foundation for Uyemura’s conferencing needs. We hope to work with them very closely as they continue to innovate and interact with their customers.”
For more information about BrightCom's Lumina Telepresence, ClearView HD Conferencing, Visual Collaboration System, or other telepresence and video conferencing services provided by BrightCom, please call 877-483-9737, visit BrightCom online or visit BrightCom on TMCnet on their Telepresence Channel.
About Uyemura USA
Uyemura USA (uyemura.com) is a wholly owned subsidiary of C. Uyemura & Co, Ltd., Osaka, Japan. Uyemura is best known for their work in the development of specialty chemical processes for the electronics and PWB (printed wiring board) industry. Uyemura is the world leader in electroless nickel/immersion gold systems (“KAT”) as well as electroless golds, including AuBel and TMX. These products are also used for semiconductor packaging. Uyemura’s revolutionary acid copper chemistries quickly gained wide acceptance for their ability to greatly improve product quality and yield in plating PWB products. Uyemura USA is also a major supplier of electrolytic (Auruna) golds from Umicore-GT, and industry leading copper etchants from MEC. Other markets, such as apparel, food equipment, automotive and medical device manufacturing, use Uyemura technologies to distinguish their products, gain market share or improve quality. To learn more about Uyemura, please visit them online.
BrightCom (brightcom.com) specializes in creating flexible and affordable video and telepresence conferencing solutions. With unique integrated data and video conferencing solutions, BrightCom offers a wide range of options to connect people and content from home offices, mobile devices, desktops or conference rooms. BrightCom’s Visual Collaboration System 2.0 provides a powerful conferencing infrastructure for real-time interactive data sharing. Alongside VCS 2.0, BrightCom’s Lumina Telepresence allows for life-like, instant communication empowering businesses with a fully immersive environment for natural collaboration and conversation. BrightCom’s ClearView Conferencing solutions allow for crystal clear HD or standard video and audio broadcasts giving business the face to face connection vital for effective communication. BrightCom’s integrated video and audio solutions have helped thousands of businesses across the nation to reduce operational costs, diminish corporate carbon footprint and push the boundaries of communication within their industry. To learn more about BrightCom’s quality telepresence and video conferencing with in-depth collaboration features but without a costly investment on bandwidth upgrades, call or visit them online.