NewswireToday - /newswire/ -
Hertfordshire, United Kingdom, 2009/10/22 - Exco InTouch, the leading provider of patient communication solutions for the pharmaceutical and healthcare sectors, announced today that it has opened a new global headquarters to accommodate significant company growth.
In the face of a worldwide recession, Exco InTouch has enjoyed both commercial and operational growth and will bring its leading clinical technology innovation to its new HQ at the historic Pishiobury House, Hertfordshire, UK. The move to larger premises will allow the company the space it requires to continue its expansion over the coming months.
Once owned by King Henry VIII and occupied by his wife Anne Boleyn, Pishiobury House and its scenic grounds will now become home to Exco InTouch's growing operations. Over the last five years, Exco InTouch has established itself as a leading provider of software and services to the clinical trials industry. Exco InTouch offers a range of text message-based patient communication solutions to the pharmaceutical and healthcare industries, including electronic Patient Reported Outcomes (ePRO) software and patient recruitment, retention and compliance offerings. The company's portfolio has already helped several large pharmaceutical companies to enhance clinical trial communications and substantially improve data capture, reducing patient loss to follow-up and early withdrawals by up to 20 per cent. Utilizing this technology has also helped clients to experience patient compliance rates of more than 90 per cent. In several phase III clinical trials, recruitment cost savings alone have exceeded $500,000 and clients are now harnessing Exco InTouch solutions across trials in a wide range of therapeutic areas.
The new, larger offices will allow the company to continue its growth and Exco InTouch plans to add to its team over the next six months. Exco InTouch will be the only company in the regal new surroundings, which will house the project management, IT, sales and marketing, accounting and general management teams. The main IT platform will remain at a secure location in the UK with a similar site in Raleigh-Durham, North Carolina, USA.
Tim Davis, CEO of Exco InTouch, said: "This move reflects just how far Exco InTouch has come during the last 12 months. Our clients are delighted by the operational improvements and cost savings through better recruitment, retention, compliance and patient data capture and we look forward to continuing to develop innovative solutions for patient communications in our new global headquarters."
For further information on the Exco InTouch range of solutions, please call +44 1279 408 210 or +1 949 725 2946
For further press information please contact: Eleanor Thouret, The Scott Partnership, 1 Whiteside, Station Road, Holmes Chapel, Cheshire CW4 8AA T: +44 1477 539539 F: +44 1477 539540 e: exco[.]scottpr.com.
About Exco InTouch
Exco InTouch (excointouch.com) is the leading provider of interactive patient communication solutions using internet and cell phone technology. Using a combination of software and services, Exco InTouch offers BioPharma sponsors, CROs and patient recruitment agencies the opportunity to improve patient recruitment, retention and compliance using timely notifications, alerts and two-way messages.
Additionally, Exco collects electronic patient reported outcomes (ePRO) and diary data using standard cell phone technology which is both cost effective for sponsors and extremely easy and convenient for trial subjects. These solutions are currently being used by hundreds of thousands of patients in over 70 countries, delivered in the local language and are fully compliant with HIPAA regulations, FDA CFR 21 Part 11 and all electronic communication privacy directives.