PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Striata

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

IREA Turns Off 17 Percent of All Paper Bills in Twelve Months According to Striata - Striata Email Bill Presentment and Payment, in partnership with Western Union Global Payment Services, has enabled IREA to suppress four times more paper bills than the industry average, in a third of the time
IREA Turns Off 17 Percent of All Paper Bills in Twelve Months According to Striata

 

NewswireToday - /newswire/ - New York, NY, United States, 2009/10/06 - Striata Email Bill Presentment and Payment, in partnership with Western Union Global Payment Services, has enabled IREA to suppress four times more paper bills than the industry average, in a third of the time.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Intermountain Rural Electric Association (IREA) turns off 17% of all Paper Bills in 12 months

Intermountain Rural Electric Association is one of the largest and fastest-growing electric distribution cooperatives in the United States. A 5,000-square-mile service territory includes all or parts of ten counties to the east, west and south of the Denver metro area and west of Colorado Springs.

Early in 2008, with no eBilling and no customer email addresses on file, IREA selected the Striata / Western Union partnership to provide them with a full service electronic bill presentment and payment (EBPP) solution. Today IREA is an industry leader among utilities in terms of eBill adoption and paper suppression.

Residential and commercial customers now receive their IREA bills directly in their inbox as an authenticated, secure, interactive and payment-live PDF attachment. There is no enrollment required and no need to choose or remember a username and password. Once customers have opened their, secure attachment they can make an instant payment directly from within the itemized PDF bill - without the need to visit a single web page.

“Our eBilling project has been a great success, for both our consumers and IREA”, says Mandi Zimmerman, Director of Administrative Services at IREA. “This customized email bill delivery strategy has enabled our consumers to benefit from the most convenient billing option available - much more so than receiving a paper bill or logging on to a website.”

“Striata Adoption Services and Strategies have been (and continue to be) a key factor in our success,” adds Zimmerman. By employing an opt-out strategy, the utility saw an adoption rate of 11% at launch. When IREA obtains an email address from a customer, they are automatically enrolled in eBilling. For the first 3 months, customers receive their paper bill along with the electronic version, after which the paper bill is automatically turned off, unless the consumer specifically requests a hard copy. Very few people have chosen to go back to paper once they have viewed the Striata Secure PDF version. The key to the high adoption rate is that customers do not need to be proactive about retrieving their eBills.

Over the past 12 months, IREA and Striata (striata.com) have gathered an additional 6%of customer email address and recently concluded a successful email acquisition project. IREA is comfortably on track to achieve 25% total paper turn off in 2 years.

Since the goal is to suppress as many paper bills as possible, automatic enrollment also includes sending email bills to those customers who pay via automatic bank debit or on Western Union’s website.

Garin Toren, Striata Chief Operating Officer, adds, “IREA’s success shows what can be achieved with regards to turning off paper bills. For every 100 valid email addresses they collected, 97 customers were switched to eBilling. This is a great example of how the majority of utility paper bills can be turned off, while customer satisfaction is improved. To date, utilities have been satisfied with only a 5% adoption rate per year. IREA is setting a new standard.”

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Striata

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


IREA Turns Off 17 Percent of All Paper Bills in Twelve Months According to Striata

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

IREA turns off paper |
Publisher Contact: Striata Marketing - Striata.com 
212-918-4677 info[.]usa.striata.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Striata securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Striata / Company Profile


Read Software Most Recent Related Newswires:

LDiscovery Completes Acquisition of Kroll Ontrack
SYSPRO Opens a New Office in Nairobi, Kenya
Rocket Servergraph Professional Now Supports IBM i
JDA Solutions Selected by Coca-Cola FEMSA Mexico to Support its Innovative Supply Chain
CommutAir Leverages The Weather Company, an IBM Business, to Harness the Power of Big Data from the Tarmac
Leading Independent Research Firm Cites TIBCO as a Strong Performer in Insight Platform Report
Saba Named a Leader in Learning and Performance Management
Infor Recognized as Top Retail Software Provider in 2016 RIS News LeaderBoard
IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics
Rush Health Selects InterSystems HealthShare to Integrate Health Records, Support Value-Based Care
IBM Launches New Bluemix Services with GitHub and Slack Integration to Speed App Development in the Cloud
Yellowfin Launches Analytics Industry’s First Virtualized Integrated Data Preparation Module
TIBCO Releases TIBCO Mashery Local API Management Solution for Hybrid Gateway Deployments
Comways and Altitude Highlight Flexible Solutions at Belgium Contact Center Congress

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Triggr & Bloom

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)