ACT Conferencing is showcasing its expanding Partner Program at the Channel Partners Expo this week in Miami in booth #4025. The company is enhancing its partner program by introducing unlimited web conferencing at a fixed monthly rate, along with improved web conferencing services, and increased support with the addition of a national channel sales manager.
The demand for web conferencing services continues to increase as travel budgets decrease. To help meet the needs of organizations around the globe, ACT and its resellers can now offer flat-rate billing for unlimited web conferencing, available on a monthly or annual basis. This new billing structure enables resellers to pass along even more savings and convenience to their web conferencing customers.
In conjunction with this new fee structure, ACT has upgraded its on-demand webinar service, ReadyConnect® Web Meeting to include Internet Explorer 8.0, Firefox 3.5 and Safari 4 support, audiocasting, recording, enhanced security features and user experience improvements. With these enhancements, ACT resellers can compete with any web conferencing provider around the globe by offering the highest quality services at a convenient price point.
ACT has also improved the process to acclimate new partners faster to decrease time to revenue. Among the several enhancements made, ACT has reduced the time required to establish new partners in ACT’s reservations system and to customize marketing materials to reflect unique partner branding. In addition, the Partner Collaboration Center, ACT’s online partner portal, includes a self-service interface that enables partners to order reservationless accounts online, which also speeds the ramp-up process.
“ACT works closely with our partners around the world to ensure we are continuously providing the products and support they need to generate revenue quickly and help them grow their businesses,” said Marina Bogard, chief sales and marketing officer, ACT Conferencing. “Service assurance is top priority for ACT.”
ACT’s continued commitment to ensure success for its global reseller partners is evident by the 57 percent increase in new partner revenue ACT has experienced in 2009 alone. The most recent channel partners to join ACT are Advoda Communications, Vimenture and idea! Communications Group.
“We recently joined ACT’s partner program and we have been extremely impressed with the level of education and support they have offered us,” said Frank Ferdowsian, president of idea! Communications Group. “ACT has made us feel like we’re a close extension of the ACT family; this level of support is hard to find these days.”
To help support its growing customer base, ACT has appointed Diane Beile as its new U.S. channel sales manager. Beile, who has 18 years of experience working with channel partners, previously served as the director of channel sales for Microsoft and as the vice president of wholesale services for Global Crossing.
About ACT Conferencing
Established in 1989, ACT Conferencing (actconferencing.com) is a global provider of corporate audio, web and video collaboration services. ACT’s integrated platforms provide managed, international and local-language services. The company is headquartered in Lakewood, Colorado, with operations in Australia, Canada, France, Germany, Hong Kong, Malaysia, Netherlands, Singapore and the UK.
Statements made in this news release that are not historical facts, such as those discussing future plans and management’s beliefs, are forward-looking statements. Actual results may differ materially from those projected in any forward-looking statement. Important factors that could cause actual results to differ materially from those anticipated by any forward-looking information include, but are not limited to, future economic conditions, competitive services and pricing, new competitor entry, availability of financing, the delivery of services under existing contracts and other factors. Such statements are based on management’s current expectations, assumptions, estimates and projections about our industry and business and include statements about markets for our products and services, and development and expansion of products. ACT does not expect and disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.