Automation and virtualization leader, Parallels, today announced the addition of Microsoft Office Communications Server R2 to its Parallels Automation offering. Parallels Automation provides hosters a fully integrated unified communications solution that can increase revenue per-user, decrease costs and get to market quickly.
Parallels Automation support of Microsoft Office Communications Server allows service providers to deliver a broader suite of collaboration features to their small and medium sized business (SMB) customers that are normally reserved for large enterprises such as instant messaging, real-time presence, conferencing, and collaboration. For cloud services providers, combining Office Communications Server with a hosted Microsoft Exchange offering enables their customers to take advantage of real-time communications.
"By offering Microsoft’s unified communications software in a hosted environment, service providers are able to deliver enterprise-class collaboration features at an affordable cost for SMBs," said John Zanni, general manager of the Worldwide Software Plus Services Industry for the Communications Sector at Microsoft Corp. "Parallels enables the automated delivery of Office Communications Server in a hosted environment, which can increase a cloud services providers average revenue per user, decrease costs and decrease time to market."
"Office Communications Server has transformed the way we do business," explains James Griffin, head of hosting strategy at Star Business ISP. "It’s critical for our employees to be responsive and communicate on the fly. Whether it’s instant messaging, conference calls or email communications, the Parallels Operations Automation platform, together with Microsoft Office Communications Server, ensures we can communicate securely with instant messaging, conferencing and data sharing as the situation changes."
Parallels Automation provides a complete end-to-end automation platform specifically built for the needs of cloud services providers and enables the full spectrum of hosted Microsoft applications including Microsoft Exchange Server, Windows SharePoint Services, Microsoft Office Communications Server, and Microsoft Dynamics CRM in a hosted environment.
With Microsoft Office Communications Server, Parallels Automation:
• Automates the creation of Office Communications Server accounts and deletion of accounts;
• Automates the up-selling, provisioning and billing process;
• Lets service providers create Microsoft Office Communications Server service templates to create multiple service level with different service attributes.
"Parallels supports Microsoft’s vision of unified communications," said Jack Zubarev, President, Service Provider Division, Parallels. "Microsoft Office Communications Server helps employees work and collaborate more efficiently and become more agile in today’s competitive business environment. In today’s economy, service providers can help their customers take advantage of Office Communications Server to improve productivity, cut costs and deliver the benefits of unified communications to their employees, partners and customers."
About Parallels — Optimized Computing
Parallels (parallels.com) is a worldwide leader in virtualization and automation software that optimizes computing for consumers, businesses, and cloud services providers across all major hardware, operating systems, and virtualization platforms. Founded in 1999, Parallels is a fast-growing company with 700 employees in North America, Europe, and Asia.