NewswireToday - /newswire/ -
Toronto, Ontario, Canada, 2009/09/03 - Wallace Wireless today announces a new partnership with MIR3, the pioneering innovator of real-time, universal notification and response technology for the enterprise, to provide intelligent text-to-speech integration.
Ideal for organizations looking to mobilize their Business Continuity / Continuity of Operations Plans on the BlackBerry® smartphone, WIC Messenger supercharges an organization's ability to communicate in a crisis. WIC Messenger delivers important messages reliably through multiple communication paths: email, BlackBerry PIN, and SMS. Now, with MIR3’s text-to-speech messaging capabilities, text alerts sent using WIC Messenger can also be sent with MIR3's platform as voice notifications that can be heard on any phone. Both the text of the notification and its response options will be read aloud by MIR3's intelligent text-to-speech engine.
“MIR3’s premium notification solutions complement WIC Messenger, and provide our customers with a robust and reliable alternative to text-based communication”, says Rob Moffat, President, Wallace Wireless. “The immediacy and accuracy afforded by voice-based communications ensures that executives, key responders, employees, customers, and partners are well informed during a crisis.”
WIC Messenger also integrates with multiple back-end contact sources and aggregates and pushes these contacts to the BlackBerry so that critical contact lists are always up-to-date and accessible to all users. This improves the success rate of alert delivery and saves time and money by avoiding alerts being sent to contacts with inaccurate or out-of-date information. With WIC Messenger, customers can be sure that messages arrive even if some elements of their own communication platform are down, and they can leverage MIR3’s bi-directional interactive messaging to have recipients respond to multiple choice questions.
“MIR3 is delighted to partner with Wallace Wireless to provide WIC Messenger customers with the most robust, scalable and reliable global voice notification platform available,” said MIR3 chief technology officer Frank Mahdavi. “The combination of WIC Messenger's mobile capabilities and MIR3's field proven intelligent notification delivery engine makes for the best all around Blackberry mobile notification solution in the market today.”
MIR3, Inc. is the pioneering innovator of enterprise-grade software that streamlines two-way communications with groups of people. MIR3's technology powers real-time voice and text notification to populations of all sizes, anywhere in the world, on a wide variety of communication devices, with the ability for recipients to provide an immediate, meaningful response. This capability enables huge gains in organizational productivity and operational efficiency, and plays a critical role in safeguarding lives and property when disaster strikes. MIR3's technology is used by over 80 of the Fortune 100, as well as governments, universities, and companies of all sizes and industries in over 130 countries, facilitating enterprise operations, IT service management and crisis management. In business for over a decade, MIR3 has global headquarters in San Diego and offices throughout the world.
About Wallace Wireless
Wallace Wireless (wallacewireless.com) is the leading provider of premium alerting and business continuity solutions for the BlackBerry® smartphone. We offer a comprehensive suite of ready to use, and easy to deploy wireless applications that solve enterprise mobility issues including; pager replacement and alerting, emergency communication, contact management, and forms-based data capture for the BlackBerry.
Our solutions provide enterprise workforces with relevant and critical information anywhere, anytime, resulting in increased productivity and well-informed employees; in some cases with life-saving results.
Wallace Wireless is a Preferred BlackBerry Alliance Partner with offices located in the United States and Canada. Wallace aligns itself with leading technology companies, carriers, and resellers globally, and we ignite the mobile enterprise for the Healthcare, Fortune 500, Financial Services, Professional Services, Government, Public Safety, Utilities and Education sectors.