In this bulletin, Josh Bersin, President and Founder of Bersin & Associates examines the changing market for learning management systems, and discusses how Learn.com has evolved its strategy to continue its growth and success.
Bersin & Associates, a leading authority for the LMS and HR systems market, highlights one major customer satisfaction issue in this bulletin (Volume 4, Issue 31) that continues to come up – the need for an “Adaptable LMS”. The research points to the challenge of automating training and knowledge-related business processes, which is compounded by the fact that most companies have unique training processes and business requirements and each tracks its own key performance indicators. As a result of these challenges, LMS systems have had to deal with hundreds of configuration options, customizations and customer driven changes. The research suggests that this is the single biggest challenge buyers have in their LMS implementation and deployment process and that almost all LMS systems receive poor marks in these areas.
“LMS systems have had to deal with hundreds of configuration options, customizations and customer driven changes. Vendors have struggled with this for years and, even today, the single biggest challenge buyers have in their LMS implementation is the customization of the system to meet their particular business requirements. This is where Learn.com has some unique advantages,” said Josh Bersin, President and Founder of Bersin & Associates.
The Bersin & Associates Research Bulletin highlights some of Learn.com’s Adaptability Advantages as:
• The Learn.com platform is a true SaaS platform, enabling customers to login, customize the system, administer their environment and manage the system without the need to implement any in-house software. All customers run on the same “version” of the platform in a “multitenant” environment. Learn.com benefits from this since all of the company’s customers run on the same version of the LMS software.
• The user experience is fully configurable (CSS-enabled).
• The platform includes content management, collaboration and other generalized tools that go beyond learning. This means that the platform is really an end-to-end “portal system” in addition to an LMS.
• The platform has a unique capability to build “sub-LearnCenters” in a tree-like structure. This means that, once an organization implements.
Learn.com, they can build “sub-portals” which can either inherit all the setup and configuration options or operate with a totally different look, feel, workflow and set of business rules – all without ever having to customize the software source code.
“Since Learn.com is the only LMS that provides such extreme flexibility without the need for custom programming, our clients get a custom solution in less time, for less cost, with greater reliability and scalability. The more than 2,500 system administrators of our Global clients agree that Learn.com’s extreme adaptability to any business need for both internal and external audiences is a major contributor to their successful initiatives. The bottom line is simple - our clients get better results,” said Jim Riley, Chief Executive Officer at Learn.com.
To download a copy of this report please visit learn.com/adaptive
About Bersin & Associates
Bersin & Associates (bersin.com) is the only research and advisory firm focused solely on enterprise learning, talent management, and talent acquisition. The company’s WhatWorks® membership program is designed to deliver actionable and practical guidance and to improve operational effectiveness and business impact to companies of all sizes and all industry sectors. For more information, visit the website or call 561 455 0622 x223.
Learn.com is the worldwide leader in on-demand workforce development and productivity with more than 50 million end users around the globe. Our broad suite of Software as a Service (SaaS) applications can fully automate the employee development lifecycle from pre-hire to retire® within organizations of all sizes, from the growing business with fewer than one hundred employees; to the global enterprise managing internal and external initiatives with millions of users in multiple languages. Learn.com's unwavering commitment to understanding client needs, goals and objectives allows us to partner with our clients to help them realize low TCO and high ROI.
The Learn.com family of solutions includes the award-winning LearnCenter® learning and talent management suite, the WebRoom® Web conferencing suite, the PeopleCenter®, Application Builder, FormFlow® Custom Form Creation and the 1,000 title Learn2.com® online course library.
NOTE TO EDITORS: For more information please visit learn.com or call 954-233-4000.
Learn.com, its logo, LearnCenter, WebRoom, PeopleCenter, FormFlow and Learn2 are registered trademarks of Learn.com. All other trademarks are respectfully acknowledged.