Service Exchange Network, LLC, today announced the availability of Serve-X. Serve-X was launched nationally at the 2009 NARCA convention held in Boston, Massachusetts. It was an immediate success among Attorneys and Process Servers in attendance for its ease of use and uncomplicated design.
Service Exchange Network is a premier provider of tools for Attorney and Process Serving firms. Serve-X is a revolutionary interface solution that effectively and affordably allows network integration of Attorney Firm’s and Process Serving Company’s current software. This network integration will allow Serve-X members to trade data and documents with the Serve-X nationwide network.
Serve-X is dedicated to freeing companies from conventional single interface file transfer (ftp) software and its soaring costs, high failure rates, unacceptable security risks and extended implementation times.
Serve-X provides a comprehensive and flexible data transferring solution that meets the needs of businesses from large enterprises to small and mid-sized companies nationally not only in the Collection industry but also to the Foreclosure and Subrogation industries.
Serve-X, can perform exchanges with approximately 800 Process Servers and 1,000 Attorneys nationwide and is making contacts to 38 countries outside the United States. Serve-X allows process servers to automatically return information to Attorneys such as: date and time stamps, comments, updates, affidavits, reports and invoices. The Serve-X interface will significantly reduce manual data entry, data errors, mailing cost, scanning and faxing.
Some benefits of Serve-X
• The ability to exchange data easily through an interface with Process Serving companies that requires no direct charge to Attorney Firms, set up cost or monthly fee.
• The ability to send documents electronically allowing more time for the Process Server to complete jobs and increasing serve percentages.
• The ability for Attorney Firms to better manage staff time by decreasing the need for phone calls, emails and checking multiple web sites for status and completion updates regardless of how many Process Serving companies are involved.
• The ability to receive proof of service documents and invoices electronically from Process Serving companies.
• The ability to run reports by numerous search criteria; additionally, reports may be scheduled and emailed automatically to multiple recipients.
• No program or software to purchase.
What our clients are saying, "Serve-X™ has revolutionized how we send jobs to our Process Servers. In the past we would mail the services to the Process Server and we'd have to wait until for the Process Server to update us. Now with the help of Serve-X™, we are able to electronically download the services directly into our Process Server's software. It is once the job is on Serve-X™ that the real magic starts to happen. Every time we run the Serve-X™ File & Serve Interface, [our Attorney Software] automatically downloads status of service, any comments made by Process Servers as well as copies of the actual Affidavit of Service they intend to file and invoice for services. Serve-X™ has been a tremendous program for our law firm. It has reduced a significant portion of labor that we had devoted to "service" issues and it helps us get closer to the automation we all want out of our software. We will definitely be requiring all of our Process Servers to use software that is compatible with Serve-X™", Stuart K. Mullen, Director of Operations, Faber and Brand, said.(April 2009)
"We love this new program. We turn our computers on in the morning and 200 new jobs are waiting with all case information and document pieces already there for server assignments", Karen Garber of Kellerman Investigations, said.(April 2009)
“We have been using Serve-X™ [with Kellerman Investigations, Q-Law & PST] for the last two months, and our office loves it! We have been able to cut in one half the time my employee’s entire job duties. This would take 2-3 days a week entering all the services for each file and move the file forward to update the EDI client’s status information. Now we only have to upload and download Serve-X™ daily, and that takes only 5 minutes. I highly recommend any office that deals with any type of volume process serving to use this as it costs nothing and only a nominal increase in your process serving fees!”, said Chris Rush, The Shindler Law Firm, Schaumburg, IL. (April 2009)
About Service Exchange Network, LLC (SERVE-X™)
Service Exchange Network, LLC, (Serve-X), is an Illinois-based company founded in 2008. Serve-X (servex.biz) was created by an established national Litigation Software firm and a Process Serving firm to establish a cooperative bi-directional solution which is not exclusive of any independent Process Server or Attorney firm desiring to significantly mitigate costs and enhance their business’ technology emphasis.
Service Exchange Network, LLC. members are supporters of NAPPS, WAD, WADI, Process Servers Toolbox, Loyal Dog, ServeNow, ACA, NARCA and CLLA.