NewswireToday - /newswire/ -
London, United Kingdom, 2009/08/06 - iBAHN, the worldwide leader in digital entertainment and Internet solutions for the hospitality and meeting industries, today announces that it has won re-accreditation from the Institute of IT Training (IITT) for its hotel partner training.
The accreditation confirms iBAHN’s training standards meet the rigorous guidelines of the IITT - the recognised authority in the UK and Europe on IT training and development.
iBAHN is a full service provider and training is critical to every aspect of its business, from the dedicated team of engineers delivering products and services to hotel guests and corporate companies 24 hours a day, to account management support for staff in partner hotels to ensure they are making the most of iBAHN’s technology. Field engineers and technicians also cover every on-site technical need and a multilingual helpdesk provides support for hotel staff and their guests.
iBAHN has demonstrated highest-quality procedures and work ethics in all of these functions, identified through stringent measurement and benchmarking of its processes. In achieving IITT re-accreditation, the company has confirmed its place in an elite network, committed to providing quality IT training and remaining at the forefront of industry innovation.
Graeme Powell, Managing Director EMEA, iBAHN, comments: “This re-accreditation confirms that iBAHN places the highest value on standards, not only in our products but also our people. Our training programmes ensure that our teams provide highest levels of service to our hospitality partners and customers, ensuring iBAHN continues to set the benchmark in the market.”
Colin Steed, chief executive of the IITT, said: ‘We are delighted that iBAHN has again reached the high standards set by IITT Accreditation and congratulate them for their high standards of training delivery, processes and customer care. We particularly commend them for their plans for developing their first class training professional staff.”
The Institute of IT Training is the world's first professional body for IT training professionals. It was established in 1995 and since then has grown on an annual basis where it is now firmly established as the leading authority throughout the UK and Europe on IT training and development. The Institute's headquarters are in Coventry with a base in The Netherlands.
iBAHN (ibahn.com) is the only global provider of digital entertainment and Internet solutions for the hospitality and meeting industries. Monthly, more than 1.7 million travellers and meeting attendees rely on iBAHN to increase productivity with secure high-speed Internet access options in more than 2,500 hotels, conference centres and meeting spaces in 34 countries worldwide across six continents. iBAHN’s digital entertainment offering, ETVi, offers hotel guests leading digital video and entertainment services. Operating one of the largest MPLS networks in the industry, the company provides technology solutions to more than 50,000 events annually, ranging from small group meetings to major industry conferences, while serving more than a third of Fortune 100 corporations.