NBS, a national telecom reseller, CLEC and managed service provider (MSP), continues to experience increased demand for its Hosted Seat with Phone VoIP solution. The popularity of this service lies with the fact that it gives customers access to modern unified communications technology and converged networks, without the need to purchase new desktop phones or maintenance contracts. "With the acceptance of cloud computing and SaaS type services, more and more businesses are getting comfortable with outsourcing certain technology or network related tasks, our hosted product is just an extension of this concept, applied to corporate communications" stated Russell Markman, President of NBS.
Hosted offerings are becoming very popular because of their low capital requirements, not having to purchase, maintain and constantly upgrade equipment is an attractive prospect in these challenging economic times. Also, by getting additional production out of a leaner, more mobile workforce, hosted services bring real value to the marketplace. With a long list of integrated features including advanced call forwarding, find me/follow me functionality and simultaneous/sequential ring capabilities, more calls get connected to the intended recipient, with fewer callers going to voicemail. Also, with free on-net calling, companies connecting multiple locations can save significantly on inter-office communication costs.
By offering the latest IP phone models as part of the service plan, NBS Hosted VoICE, or Voice over Internet Communications Exchange, eliminates the need for new business telephone purchases. Users are provided with a fully functional system, featuring IP phones at each seat that promote more efficient communications. In addition, obsolescence is no longer a concern, since as new functions and features become available they are automatically added via the host server. "This set up is perfect for the SMB market," commented Jon Kaufman, NBS' founder and CEO, adding that "at only $16.99 per seat, including the phones, our commercial clients get access to a modern IP telephony network without having to invest in the hardware itself." The company believes that removing the phone system purchase requirement may be just the incentive needed for the small business market to take the final steps towards an all IP communications network.
NBS' hosted VoICE service is priced with per minute usage rates that are extremely competitive. Unlimited plans are also offered, as well as usage minute packages (pre-specified blocks of minutes), with even lower rates. Directory listing and 911 services are included, as well as extras like account codes and multi-party conferencing. Voice and web portals for account management are also part of the plan, with voicemail to e-mail integration and a long list of class 5 features all built in. Furthermore, since IP communications originate within the cloud, quality of service is closely monitored and managed and productivity tends to increase through the utilization of additional tools and functionalities.
Founded in 1984, NBS (nbsvoice.com) provides a wide variety of voice, data, and Internet services to a diverse customer base that includes residential, small business, and large corporate clients. NBS interfaces with several major carriers including Verizon, Qwest, Covad and Level3. These unique capabilities allow NBS to provide unified invoicing and one-stop customer care, while allowing its clients the ability to mix various services from multiple carriers. NBS also provides its high quality support and back-office infrastructure to wholesale clients ranging from small resellers to large carriers. Its NBS V.o.I.C.E. suite of VoIP solutions is offered in Hosted and Direct Trunking configurations for corporations, as well as in Residential form.