NewswireToday - /newswire/ -
London, United Kingdom, 2009/04/07 - Compuware Business Service Delivery Solutions provide end-user perspective across distributed and mainframe platforms, enable IT to deliver on its promise (NASDAQ: CPWR).
Compuware Corporation today announced that Compuware Vantage and Strobe provide end-to-end visibility into the performance of applications that span across both distributed and mainframe transaction systems. This integrated approach to Business Service Delivery enables IT operations and management to quickly predict, isolate and resolve performance challenges from the end-user perspective, increasing internal and external customer satisfaction.
“Having visibility into end-to-end application performance is key to the success of any critical business transaction,” said John Karras, Detroit Medical Center’s Executive Director of System Technology. ”Compuware has leading solutions in both mainframe and distributed to help organizations improve problem resolution and lower operational costs by speeding up troubleshooting and enabling technology groups to better communicate. The business impact of issues is therefore minimized.”
Compuware Business Service Delivery ensures that applications work well and deliver value by optimizing end-to-end application performance. By extending visibility across platforms, IT management can now quickly understand and even predict performance challenges across their entire operation, allowing effective deployment of internal resources and increasing business satisfaction with technology investments.
“The end user is who really matters when judging application performance. Without end-to-end application performance management, no group within IT--operations, applications or management--fully understands their impact on the end users’ ultimate experience,” said Steve Tack, Vice President, Product Strategy, Compuware. “As a result, IT operations take longer to solve problems, impacting their customers, their business and ultimately their revenue. Compuware’s Business Service Delivery strategy is all about helping IT to deliver on its promise of innovation, customer-satisfaction and cost containment.”
Compuware’s end-to-end view of application performance can quickly identify the problem area in the specific technology tier, allowing IT leadership to apply the right resources to fix the problem quickly. Compuware’s ability to provide deep dive analytics that pinpoint exactly where the root cause of the problem lies is at the heart of this speedy problem identification and resolution. With Compuware, management quickly understands the business impact, can grasp its severity and prioritize resolution.
About Compuware Corporation
Compuware Corporation (compuware.com) makes IT rock around the world, helping CIOs optimize IT performance to achieve business goals. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world's leading IT organizations, including 92 percent of the Fortune 50 companies.