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nFlow, the market leading supplier of digital dictation workflow solutions to the accountancy market, today announced that Greenstones Limited, a Cambridgeshire-based accountancy firm, has become the latest accountancy practice to implement its nFlow Digital Dictation Software (DDS) solution, replacing the incumbent traditional tape-based dictation system.
Greenstones chose nFlow for the solution’s proven ability to deliver immediate efficiency improvements to the firm, especially in the current difficult economic climate. The nFlow DDS solution is facilitating greater business efficiency through better utilisation of staff resources and faster turnaround time of transcripts.
In addition, fee-earners and secretaries alike at the firm are able to prioritise tasks based on client imperatives, greatly improving client service. nFlow is seeing an accelerated adoption of its DDS in the accountancy sector, primarily driven by firms’ needs to reduce operational costs, increase staff productivity and business efficiency as well as enable mobile working.
Some high profile firms that have recently implemented nFlow’s solution include PKF LLP, Scott-Moncrieff, and Johnston Carmichael, to name a few. Simon Chaplin, Managing Director, Greenstones Limited, said, “We have been using analogue tape technology for dictation for many years, but in today’s web-based business environment, moving to digital dictation is crucial and perhaps an obvious thing to do.
For us, adopting technology that improves business efficiency and productivity is critical to meeting our business goals. “nFlow has been brilliant – the company has delivered exactly what we bought, both from the technology and customer service perspectives. I wouldn’t hesitate to recommend nFlow to anyone” Rob Lancashire, Sales and Marketing Director at nFlow, added, “The fixed fee nature of accountancy work means that any increases in business efficiency and productivity directly impact the bottom line of a firm, making adoption of digital dictation workflow technology an easy choice to make.“In fact, to enable practices to quantify the savings they can make as a result of using digital dictation workflow software, we have developed a cost savings calculator to help them make the business case for this technology within their firms.”
The nFlow Digital Dictation Cost Saving Calculator (nflow.com) is available free of charge on the nFlow website. Alternatively, practices can contact nFlow directly for access to the tool. nFlow DDS is a work-flow based solution that includes microphone and headphone-related hardware, and offers an intuitive Microsoft Outlook-style interface. The solution can be deployed in both, Terminal Services or Citrix environments and utilises the industry standard Microsoft SQL Server. It also supports a wide range of mobile devices including BlackBerry and Windows Mobile.
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