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St Albans, Herts, United Kingdom, 2009/03/16 - Organisation development consultancy Echelon has become one of the first organisations to be awarded the ISO 9001: 2008 quality assurance accreditation.
Following a process lasting almost two years, Echelon has had its work processes accredited to the internationally recognised quality management system standard, ISO 9001: 2008. Echelon is one of the first organisations in the UK to achieve this version of ISO 9001, which updates and replaces the 2000 version.
Alistair Morrison, CEO of Echelon, commented: “We are delighted to achieve accreditation, gaining recognition for our commitment to quality and to continuous improvement. We are proud to join over 500,000 organisations across the globe that have established ISO 9001 as the preferred quality assurance standard.
“In working towards this award, we have analysed and challenged every aspect of Echelon’s operations, involving every employee and a number of clients. This has resulted in many improvements to both what we do and how we do it.
“I believe that we are now a much more efficient and agile organisation as a result of the quality journey we have taken,” he continued.
“It has been a great experience in terms of teamwork and we were all happy and relieved when we received the good news. The award covers our full range of services and we look forward to delight our clients even more in the future.
“We are particularly pleased to have been given this accolade at our first attempt,” he added.
The award was made through Lloyd’s Register Quality Assurance (LRQA), a world leader in assessing business processes and products against internationally recognised standards. LRQA emphasises that ISO 9001: 2008 focuses on processes and customer satisfaction rather than procedures and so is equally applicable to service providers, such as Echelon, as well as to manufacturers.
About Lloyd’s Register
The Lloyd's Register Group is one of the world leaders in assessing business processes and products against internationally recognised standards.
LRQA is responsible for delivering management system certification services. It offers assessment against ISO 9001. It can provide support and guidance for those looking to start on the route to a certified management system. It offers gap analysis, preliminary assessments and a number of training courses to prepare customers for certification. Regular surveillance visits and certificate renewal visits every three years make sure that customers’ quality management system (QMS) continues to meet the requirements of the standard.
About Echelon Learning Ltd
Echelon (echelonlearning.co.uk) is an organisation development consultancy with a 20-year track record of delivering targeted communication, training and performance support solutions that really make a difference to corporate, government and not-for-profit organisations and professional bodies.
The company helps its clients create and sustain improved operational performance by developing high levels of employee engagement and competence that leverage their ability to achieve outstanding results, particularly in times of change.
Echelon publishes a wide range of business and management solutions that offer job support and lifelong career development.
Clients include: Channel Tunnel Rail Link, London Overground Rail (LOROL), Chartered Institute of Purchasing & Supply, Department of Work and Pensions, Festival Housing Association, NHS, Royal Town Planning Institute, T-Mobile, Translink