AppLabs, the world’s largest independent testing, quality management and certification solutions company announced today that the company has been named to ‘The Global Services 100’, a 2009 list of the top global providers of business and technology services, for the second straight year. The list brought out by Global Services and neoIT, recognizes Top 100 companies from around the world in 11 categories including service-delivery areas such as IT Services, Customer Care and Business Process Outsourcing. The list represents companies who have the maturity and capability to lead the next wave of services globalization. This recognition places AppLabs amongst leading providers of IT outsourcing and BPO services worldwide.
“We are pleased to be chosen again by Global Services and neoIT as one of the world's top global technology companies. This is a proud moment for AppLabs. It reflects our commitment towards delivering excellent services to our clients. Businesses that need validation of their current software testing strategy as well those businesses that are early in their process to adopt a global delivery model, are increasingly seeking our services.” said Makarand Teje, President and CEO of AppLabs.
“The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations”, says Ed Nair, Editor, Global Services.
The 2009 Global Services 100 study and list of the top 100 service providers can be viewed online.
Earlier, AppLabs also has been named to ‘The Global Outsourcing 100’ by the International Association of Outsourcing Professionals (IAOP) as one of 2009’s best outsourcing service providers in the ‘Leaders’ category.
About the Methodology
The top 100 list and the ranks in the 10 categories are based on a scientific methodology, starting with the responses being clubbed under four broad buckets: Size (revenue, employee strength, geographies covered, etc.), customers (customer base, testimonials and references, average contract size, etc.), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered, etc.) and others (attrition, training, etc.). A weighted scoring scheme was used to rate each question. For the category lists, weights were assigned to address specific strengths and capabilities.
The scoring scheme was designed by a panel from Global Services’ and neoIT’s practice experts. Care was taken to ensure that all service providers (global, niche or regional) were given a level playing field. For a revenue-based question, for example, if the scoring scheme gave weightage to higher revenue, small or niche companies pared this disadvantage by scoring high on better growth rates.
About Global Services
Global Services (globalservicesmedia.com), a media platform by CyberMedia, facilitates the global service delivery for customers and service providers of IT and business-process outsourcing services, and provides cost-effective marketing solutions to the service providers in this industry. A multishore team spanning the U.S.A. and India drives the Global Services brand. The Global Services brand is an integrated media platform that includes the website and global seminars.
AppLabs (applabs.com) is the world’s largest independent testing, quality management and certification solutions company. With over a decade of experience, AppLabs has become a trusted partner to more than 600 companies, providing both quality assurance and third-party validation. Customers include American Airlines, Royal Bank of Scotland, VISA, HP, Novell and SAP. AppLabs goes beyond technical expertise when it comes to IT services and offers customers rigorous risk mitigation processes, a singular focus on quality, expert project management, communication and global delivery capabilities. It is the first software testing company to get appraised at SEI CMMI Level 5, the highest quality standard attainable in software engineering. Headquartered in Philadelphia, USA, the company maintains advanced testing facilities in the US, UK and in India.