Top 35 accountancy firm cuts costs and helps staff be more productive with managed service
Siemens Enterprise Communications today announces that accountancy firm haysmacintyre will roll out its OpenScape unified communications suite to increase staff productivity, improve business continuity capabilities and reduce its ongoing communications costs. haysmacintyre will enhance communications functionality across the organisation by introducing unified communications applications such as presence, availability and video/web conferencing, allowing its workforce to communicate more effectively with clients and colleagues worldwide.
haysmacintyre chose to replace an existing PBX system with a managed unified communications solution, to increase efficiency, reduce downtime and cut system maintenance costs. In order to provide the best possible service to clients, haysmacintyre opted for a session initiation SIP-based trunk to ensure that business continuity processes are activated quickly and effectively. Siemens’ OpenScape unified communications also met the company’s requirements by offering easy migration and integration into the existing communications infrastructure, rather than requiring a “rip and replace” approach.
Simon Bulleyment, Chief Information Officer, haysmacintyre, says: “We were keen to evolve our existing communications infrastructure with a next generation communications platform; we had an existing telephony system that was nearing five years old and we felt it was important to continue to offer cutting edge services.
“Siemens was also the only supplier able to offer a true, open, SIP solution, with a complete enterprise feature set that addressed our specific needs, namely disaster recovery, ease of migration and integration. The fact that OpenScape Voice fitted so seamlessly into our existing technology infrastructure was a must while Siemens’ managed service capability has meant that the system continues to perform at its best.”
Tim Bishop, director of strategy, Siemens Enterprise Communications, says: “We are now operating in a global economy experiencing downturn; IT spend is being analysed more closely and it’s important for businesses to opt for a communications solution that is cost effective and long lasting. Professional services firms such as haysmacintyre are striving to deliver the best service while reducing costs; implementing advanced communications infrastructures is a very cost-effective way to enhance customer and colleague experiences.”
Previously called the HiPath 8000, OpenScape Voice Application puts communication at the heart of all business processes. It serves as the foundation for business communications supporting multi-media UC and communications enabled business process through a unique blend of:
• Rich features – delivers rich feature set for data-centre deployment for rich end to end communications;
• Open Standards – native standards based interoperability with existing ICT infrastructure within an IT framework;
• Scalability – unmatched scalability for growth at your own pace from 300 to 100,000 users – and from just voice to full unified communications;
• Resiliency – unrivalled reliability, resiliency, and recovery for business continuity;
• Manageability – advanced administration capabilities to simplify system management and reduce total cost of ownership (TCO);
• Extensibility – advanced application integration with choices in features;
• Open service delivery – highly flexible deployment models.
haysmacintyre, Chartered Accountants and tax advisers, comprises 22 partners and over 160 staff based in Holborn, London. The firm provides high quality auditing and assurance, business and personal taxation, corporate finance, financial services and other business support services predominantly for entrepreneurial and acquisitive SMEs, the not for profit sector and high net worth individuals.
About Siemens Enterprise Communications
Siemens Enterprise Communications (siemens.com) is a joint venture between the private equity firm The Gores Group, a leading private equity firm, and Siemens AG. The joint venture incorporates Siemens Enterprise Communications GmbH & Co. KG, its worldwide affiliates and the businesses of Enterasys Networks and SER Solutions, creating a new leader in enterprise communications - strong in unified communications, contact centers and secure networks. More than 14,000 employees worldwide follow an Open Communications approach, providing enterprise communications and data networking solutions for enterprises of all sizes. This enables business processes to be more productive, faster and more secure within any network or information technology infrastructure. In fiscal 2007 Siemens Enterprise Communications generated revenues of approximately 3.2 billion Euros.