Nestlé with headquarters in Vevey, Switzerland is today the world's leading nutrition, health and wellness company. Nestlé’s Middle East operations are headquartered in Dubai. During 2008, Nestlé Middle East rolled out its GLOBE program, establishing common business process architecture, standardizing master data and standardizing information systems. With five valued 3rd party logistics service providers supporting Nestlé in its distribution in the Gulf, Nestlé needed to find a platform to integrate it’s SAP system with the warehouse management systems of ABA (Qatar), Intercol (Bahrain), Agility (Oman), Mohebi and GAC (Dubai). For this reason, Nestlé chose SNS for its expertise in the field of integration and its renowned professionalism in project management.
The integration project, using Boomi Integration Platform, included interfaces such as SKU Import (with packing specification import), Advanced Shipment Notice Import/Export, Shipment Order Import/Export, Adjustment Export, Stock Hold Export and Stock Reconciliation with Nestlé SAP system in Dubai and hosted in Sydney. The interfaces were based on EDI file transfers and direct database connection with complex logic.
The complexity of going-live with 5 distributors was one of the major challenges in a project that required the full automation of document and data transfer between 6 systems without impacting the performance, speed and reliability of the operation. The successful implementation of the project resulted in the elimination of paper and email documents, full data integrity and a high visibility on the purchasing and order fulfillment process.
“The expertise of SNS with the Boomi Integration Platform, and their superior knowledge with Exceed’s WMS package, the WMS system of 4 of our 5 3PL operators made them the ideal supplier to ensure the success of the project”, said Roberto Mennilli, Supply Chain Director of Nestlé Middle East. “We are very satisfied with the results and even more with the continuous support that we are receiving.”
“Nestlé’s integration project was one of the most complicated projects we had to work on. As in all its projects SNS was keen to deliver the quality and efficiency that is expected from them,” said Mario Ghosn, General Manager at SNS. “Thanks to the dedication and reliability of both the Nestlé and SNS teams, we were able to complete this project successfully and on time.”
Since Henri Nestlé developed the first milk food for infants in 1867, and saved the life of a neighbor’s child, the Nestlé Company has aimed to build a business based on sound human values and principles. Today the company has strongly established its foothold in the food and beverage industry across the five continents of the world, employing more than 250,000 professionals with annual sales exceeding US$100 billion, out of which more than US$1 billion is invested annually in Research and Development.
In line with Nestlé’s worldwide success, the company established its Middle East presence in early 1930 starting with Lebanon, which proved a catalyst for the company to introduce its brand across the region. As a result of its success, Nestlé Middle East was founded in 1997 in Jebel Ali Free Zone, Dubai, which now serves as a regional hub to fulfill the needs and demands of the GCC countries, the Levant, Iran and Iraq markets.
For decades, Nestlé has been the # 1 Food & Beverage Company in the world and in the Middle East region, bringing to local consumers more than 50 popular brands that include Nutrition, Milks, Confectionery, Coffee, Beverage Creamers, Culinary, Water and Breakfast Cereal categories. On any day, virtually all households in the region count a Nestlé food choice. Nestlé’s popular brands are NIDO®, CERELAC®, NESCAFÉ®, MAGGI®, NESQUIK®, NESVITA®, NESTLÉ PURE LIFE®, NESTLÉ FITNESS®, NESTLÉ CORNFLAKES, KIT KAT® and QUALITY STREET®
SNS (Supply Network Solutions) is a leading provider of superior supply chain services including distribution center design, system integration and implementation, training, support, solution development and supply chain consulting. SNS provides its services to companies operating in various industries such as third party logistics, distribution, wholesale, retail and freight forwarding. SNS’ cutting-edge services are delivered by a professional team of supply chain specialists with a highly customer-oriented culture.
SNS is a privately-held company with offices in the Middle-East area and with operations spanning globally through a strong partnership network in Europe, Asia and North America.