R.R. Donnelley's Global Document Solutions, a leading provider of outsourcing services for customer communications management, announced today that it has recruited a new Director, Peter Swann, to help drive the company's next growth phase for its professional services portfolio. Swann has a wealth of consulting and operational management experience gained from senior roles with Diageo, WS Atkins, BNP Paribas and PWC.
Swann takes charge of a multi-disciplinary team of over 100 people that includes consultants, solution architects, business analysts, project managers and change managers. He explains, "The Professional Services Group is responsible for a wide variety of value adding client facing activities ranging from pre-sales consultancy, through to solution design, project implementation and change management". He continues, "Within Global Document Solutions the Professional Services Group is very much viewed as a key growth driver and I am looking forward to the challenge of helping the organisation further enhance its reputation in the customer communications management arena".
Mike Gordon, Managing Director at RR Donnelley Global Document Solutions (UK & Ireland) comments, "Delivering innovative and best in class solutions to our clients is one of Global Document Solutions' key differentiators and it is critical to our on-going success. Peter's recruitment signals our intent to further develop our Professional Services Group and we are delighted that he has decided to join the business. We have also recruited several other outstanding people into the team to work alongside Peter and I am sure they will collectively add considerable value to our clients and to Global Document Solution's future performance".
More information about RR Donnelley's customer communications outsourcing services is available online.
About RR Donnelley
RR Donnelley (NYSE: RRD) is the world's premier full-service provider of print and related services, including business process outsourcing. Founded more than 144 years ago, the company provides products and solutions in commercial printing, direct mail, financial printing, print fulfillment, labels, forms, logistics, call centres, transactional print-and-mail, print management, online services, digital photography, colour services, and content and database management to customers in the publishing, healthcare, advertising, retail, technology, financial services and many other industries. The largest companies in the world and others rely on RR Donnelley's scale, scope and insight through a comprehensive range of online tools, variable printing services and market-specific solutions. For more information, and for RR Donnelley's Corporate Social Responsibility Report, visit the company's website.
Use of Forward-Looking Statements
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