Sunrise, the second largest telecommunications company in Switzerland, announced today that it is using Parallels Automation for its new software-as-a-service offering. The offering, named Sunrise Office, gets business underway by providing users with constantly synchronized information such as e-mail, calendar, contacts and task lists between mobile phone, laptop or PC automatically stored via a secure Internet connection.
Sunrise Office is managed and secured by Sunrise and based on Microsoft’s Exchange 2007 servers. The software is web-based and will be easily accessible in real-time through the Sunrise Control Center. Phone/data synchronization is also available through the sunrise mobile network, which is secure and highly available due to the strategic geographical placement of the Data Center.
"Parallels Automation is the perfect solution for Sunrise Office," explains Claudio Granella, Product Manager of Sunrise. "Parallels comprehensive automation allows Sunrise to offer complete real-time implementation from order to delivery and invoicing that is instantly available to customers immediately after ordering online."
Parallels Automation is designed specifically for the needs of service providers designed to provide hosting services through a multi-layered, easy to use control panel with integrated billing system. Sunrise saw the undeniable value of automating billing and customer care and ultimately chose Parallels Automation because of the straightforward individual steps involved in the online ordering process. Sunrise uses Parallels Plesk Control Panel for the simple graphical administration of the hosting solutions from Microsoft.
"With Sunrise Office, small and medium businesses can also enjoy the benefits of Microsoft Outlook and Microsoft Exchange for their smartphones, without the high operational costs associated with infrastructure and staffing," says Nils Hüneke, Sales Director Europe Hosting of Parallels. "With our innovative SaaS offerings Sunrise opens up new markets and improves ties with their existing customers."
Mobility or Complete
Sunrise Office will be offered in two versions, "Mobility" and "Complete", which can be combined as needed. Sunrise Office "Mobility" suits on-the-go employees by enabling access to data from their laptop or PC with Outlook Web Access while on the road. In addition, mobile access can also be simply granted through the phone with ActiveSync.
Sunrise Office "Complete" is a full range of tailored Sunrise Office capabilities and therefore, suitable for more traditional employees, who work primarily from the office. Employees are able to use Microsoft Outlook, in addition to "Mobility" in order to have all their data synchronized and at their fingertips. Customers can access Sunrise Office with their own domain and also use their website at Sunrise host.
Sunrise (sunriseoffice.ch) is the second largest telecommunications provider in Switzerland, with over 2.3 million customers using Sunrise services in the fields of mobile telephony, fixed network and Internet.
About Parallels — Optimized Computing
Parallels (parallels.com) is a global leader in virtualization and automation software to private users, corporate customers and service providers to help their technologies on all major hardware, operating system and virtualization platforms best use. Founded in 1999, the fast-growing company with over 800 employees has offices in North America, Europe and Asia.