Wavetec congratulates Warid - Uganda on their achievement and is proud to be Warid's preferred partner for their Electronic Customer flow and Queuing System at their Customer Centers throughout Uganda. Warid EQ system is used by all customers visiting the Kampala, Lira, Bale and Mbarara Customer Service Centers.
“Indeed the contribution of WAVETEC in our service levels at business centers is very positive & gives a positive perception to our internal & external customers”, said Mr. Haider Husain, Head of Customer Care at Warid Telecom Uganda Limited.
AfricaCom Awards recognized Warid Uganda for ‘Achieving Excellence in the Telecom Industry’, at a glittering ceremony held at the Cape Town- International Convention Centre.
“Warid Telecom Uganda is a deserving winner of the “Customer Services Provider of the Year” and the “New Entrant of the Year” categories, having entered an already competitive market and made immense progress and impact in a short space of time," said Tawanda Chihota, group editor of Comm. "I believe this is exactly the type of foreign direct investments required in Africa which is not only sustainable, but also industry changing."
Wavetec (wavetec.com) is a leading manufacturer of Interactive Kiosks, Electronic Queue Management systems - eQ and LED based Information Display systems. Wavetec is renowned for providing Customer Flow technology solutions to numerous high profile clients globally.
About Warid Telecom Uganda Limited
Warid Telecom Uganda Limited, a subsidiary of the Abu Dhabi Group, had launched their services in early 2008 in Uganda, their first operation in Africa.