NewswireToday - /newswire/ -
London, United Kingdom, 2008/11/12 - ACT Conferencing, a provider of on-demand audio, web and video collaborative conferencing services, today reported year-over-year growth of its operations serving Europe, the Middle East and Africa (EMEA).
The company attributes its continued success in this region to its new service offerings, reseller partners and knowledgeable staff.
ACT’s revenues generated by EMEA-based customers have increased by 20 percent compared to the same time last year. ACT’s reservationless conferencing services have grown in revenue by more than 40 percent and its web services have increased by 63 percent. Additionally, ACT’s attended audio revenue in EMEA has grown by 20 percent compared to the industry actual of 12.8 percent year-over-year growth reported in Q2 2008 by Wainhouse Research.
ACT’s accelerated growth in attended audio services is due in part to Global Bridge Linking (GBL), a service it has provided for the past year. Rather than calling an access number across the globe, GBL allows ACT customers to access the call through a regionally recognized local and toll-free number that terminates on a local bridge. This capability provides participants with a familiar language and local accent combined with the same audio quality that customers have come to expect from ACT. GBL can reduce conference costs by up to 33 percent and is offered in 60 countries.
Another key contributing factor to ACT’s success is the company’s recently appointed senior director of sales, David Gladding, who has been instrumental in expanding ACT’s sales force in EMEA and exceeding revenue targets each quarter. David joined ACT with 15 years of sales experience, having served in senior level positions for Printware Limited Business, AusPed Ltd. and NYNEX CableComms. ACT also appointed Maxime Gueris as its internal account manager for EMEA. Maxime brings more than 10 years of international sales and marketing experience spanning several industries.
“Our continued growth in this region is the result of strategic investments in technology and people that have enabled us to offer a truly unique global network offering that our competitors simply can’t beat,” said Gladding. “Our customers want high quality conferencing services and superior customer service. Because we can deliver, we succeed, and we anticipate our footprint in EMEA will continue to expand throughout 2009.”
ACT is well positioned to expand its presence next year with channel partners like Bridge Talk that are excelling in this region of the world by offering customers savings of 50 to 60 percent compared to competitive offerings as well as providing 24/7 support. Bridge Talk signed with ACT in 2008, and quickly established a presence in Israel and just last month, expanded its offering to the United Kingdom.
Scott Curzon, general manager of Bridge Talk said, “Our partnership with ACT makes our global expansion plans possible. The company’s services are second to none and the support they continue to provide us is best in class.”
In 2009, ACT plans to announce new service offerings in EMEA, expand its sales reach and forge new partnerships with resellers serving this region – all factors that will support ACT’s strategic corporate plans for next year.
About ACT Conferencing
Established in 1989, ACT Conferencing (acttel.com) is a global provider of corporate audio, web and video collaboration services. ACT’s integrated platforms provide managed, international and local-language services. The company is headquartered in Golden, Colorado, with operations in Australia, Canada, France, Germany, Hong Kong, Malaysia, Netherlands, Singapore and the UK.
Statements made in this news release that are not historical facts, such as those discussing future plans and management’s beliefs, are forward-looking statements. Actual results may differ materially from those projected in any forward-looking statement. Important factors that could cause actual results to differ materially from those anticipated by any forward-looking information include, but are not limited to, future economic conditions, competitive services and pricing, new competitor entry, availability of financing, the delivery of services under existing contracts and other factors. Such statements are based on management’s current expectations, assumptions, estimates and projections about our industry and business and include statements about markets for our products and services, and development and expansion of products. ACT does not expect and disclaims any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.