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Newnan, GA, United States, 2008/10/22 - We have a new addition to our WMS application. We have added Voice Direction which allows the operator to listen to voice directions and by using the Ring Scanner it allows hands-free picking and adds scan confirmation accuracy.
HALSystems Warehouse Management System, allows you to maximize the use of wireless terminals, scanners and bar-codes to identify, track, locate, and control inventory quickly and accurately throughout your warehouse, from receiving through shipping. We have now added Voice Directed to our system.
By using a voice directed system and replacing error ridden, labor-intensive systems, you can experience increased productivity, accuracy and job satisfaction which lowers turnover rate and improved worker safety.
With voice-driven technology in the warehouse, workers wear a headset and a mobile wireless computer attached to their belt. Software converts the picking instructions from the WMS (Warehouse Management System) into voice commands.
Using voice-directed systems a warehouse workers wear their headsets and follow verbal instructions transmitted to them from the WMS application. They are directed as to what, where and how many items to pick or move.
With a voice workers receive instructions, such as “Go to zone A” or “shelf 1, bin1”, and then to “pick item number ‘115112’ a blue widget”. All of this is received by the worker through the headset. Once the worker arrives at the location, he confirms the location with a scan by using the ring scanner. The item number is then scanned for correctness. Next the location into which the item is placed is directed; such as a cart, pallet, location, etc.
The worker confirms that the task has been completed when the ‘put’ command has been executed. The information is continuously transmitted to the host systems to keep the WMS accurate in real time. At this point the next command is given and the process begins again.
Because the system is operator sensitive, voice clips can be specific to the worker. They can be designed by you to accommodate each operator so that these voice clips can be of different languages, dialects and even different voices. This reduces training time.
The voice directed solutions are typically an alternative or used in conjunction with other technologies such as RFID and handheld scanning.
The advantage that ‘Voice directed’, when combined with a scanning systems, have over voice recognition systems is speed and accuracy. Voice works well for directing work but is much less reliable when retrieving information from the operator.