Turbulin, a leader in on-demand VOIP technology and services, announced today the acquisition of DialResults and its C3 hosted contact center technology.
The Mesa, Arizona based DialResults enables remote access to its innovated C3 technology that provides all the tools necessary to conduct full contact center functionality over web.
“With Turbulin’s acquisition of DialResults and its C3 technology, we are gaining both innovative technology and talented people that complement our company and offerings,” said Turbulin’s CEO Chad Swensen. “With the technology we are adding another important piece to our overall global offering and extending additional benefits and features to our customers. The expertise of the DialResults team will help us continue to pioneer new solutions that make Turbulin a global leader in the market."
Swensen continued, “As the global market becomes increasingly accessible and distributed, the need to offer a robust and scalable contact center solution becomes more critical. This is especially important as companies begin to expand quickly into international markets therefore creating the extraordinary need for a low cost highly effective virtual contact center solution. This acquisition will enable Turbulin to power its web enabled platform with the C3 technology.”
This marks the first acquisition for Turbulin since its inception in April of 2008 as the company begins to experience award-winning growth. With growth in revenue, customers and partnerships, Turbulin continues to focus on becoming a global leader of cost effective and robust on demand solutions hosted in the cloud.
Daron Johnson, CEO of DialResults said, "I'm excited to be part of this new organization that is poised to have a big impact on the market." The added benefits that Turbulin brings to the table will truly enable this new organization to have a global reach. The combination of the Turbulin platform combined with the power of the DialResults C3 technology truly gives Turbulin a global advantage.”
Travis Sibley, VP of Sales for DialResults said, “We are excited about the acquisition and the additional resources that Turbulin offers." The Turbulin platform will begin the- “next evolution”- of the call center industry and even cross industry boundaries providing a dynamic solution for thousands of companies throughout the world." Travis added, “Our current C3 customers will reap the benefits of the acquisition by having early access to the new platform’s benefits and features.”
Terms of the deal were not disclosed. For more information about Turbulin and its innovative solutions, please visit its website.
Turbulin Corporation, of Irvine, California, was founded in March of 2008 with a mission to become the global leader in IP telephony products and services. Turbulin (turbulin.com) is the world’s 1st most comprehensive virtual contact center offering that exists today. Turbulin combines the power of social networking with contact center automation to create the largest virtual contact center in the world. We call this combination of technologies the Global Communication Cloud.