eServGlobal Limited has announced that it has signed a partnership agreement with SpinVox, a global leader in voice-to-content services. SpinVox will enhance the capability of eServGlobal’s Mailis Unified Communications Suite by allowing subscribers to read voice messages on their handset, in the form of an SMS text.
Laurent Lafarge, Chief Executive Officer of eServGlobal, says, “This partnership will enhance Mailis Suite’s sophisticated messaging offering with the innovative SpinVox voice-to-text service, providing additional value to end-users and helping service providers stand out in today’s crowded market.”
Daniel Doulton, co-founder and chief strategy officer of SpinVox, explains, “We are very pleased to further expand our presence in unified communications by offering SpinVox alongside the Mailis Suite solution. It will get SpinVox into the hands of even more business clients, who will soon see the benefits of getting all their voice messages as text on the one device that they carry with them at all times – their mobile phone.”
Under the partnership agreement, SpinVox will be available to service providers installing eServGlobal’s Mailis Suite, who will then be able to offer this value-added service to their clients. SpinVox ensures that subscribers no longer have to phone voicemail services to retrieve and listen to messages. Additionally, users will now be able to respond to calls by text, email or voice with just one click.
eServGlobal’s Mailis Suite is an enhanced unified communications suite offering solutions such as SMS Call Notify, Voice SMS, Push Voicemail, voice and video mail, unified mail, and video blogging. Mailis Suite can be deployed with all types of networks – from TDM to SIP and IMS. It improves usability and unleashes the potential of rich-content creation in messaging, thereby generating new streams of revenue from advertising and content resale.
eServGlobal (eservglobal.com), which has headquarters in the Paris region (France) and in Sydney (Australia), invents smart communication and payment services for telecommunications service providers operating on all generation networks.
eServGlobal’s innovative solutions help service providers to develop new revenue streams, reduce churn and lower costs. In addition, service providers are assured of seamless evolution to new network architectures, such as IMS and beyond.
As payment is crucial, eServGlobal's Charging Suite responds to increasingly sophisticated charging and billing challenges while providing advanced recharge and m-payment solutions. The innovative Retention Suite delivers targeted incentives to increase customer satisfaction and retention. Meeting customer demand for new means of communication, the eServGlobal Messaging Suite enables reliable delivery of multimedia services such as unified messaging, video blogs, SMS and instant messaging. The Network Suite supplies enhanced personalisation and network optimisation.
Over 80 of the world’s leading service providers, with over 400 million mobile-phone subscribers in more than 50 countries, use eServGlobal’s end-to-end solutions and expertise to quickly deliver revenue-generating services. With 14 offices around the world and staff from 20 different countries, eServGlobal provides flexible solutions with ongoing product development, based on a deep understanding of its customers’ requirements.
eServGlobal is listed on the Australian Stock Exchange (ASX: ESV) and the London Stock Exchange’s AIM market (LSE: ESG). In the year to 30 June 2008, eServGlobal reported a net profit after tax of A$10.4 million, up 91.5% on the previous year. A dividend of 3 Australian cents per share was paid for the full year ending 30 June 2008, an increase of 50% over the previous year's dividend payment.
SpinVox®, which is headquartered in the London region (United Kingdom), is one of the world’s largest private speech-technology companies. Its technology brings together the two most popular methods of communication – voice and text – to create a new category of messaging called Voice-to-Content™. Its award-winning service is now making everyday communication simpler and more powerful, creating new recurring revenues for wireless, landline, cable and VoIP carriers, as well as service providers and web partners.
SpinVox has already launched its service with Alltel, Cincinnati Bell, Rogers, Sasktel, Telus, Telstra, Vodacom South Africa, Vodafone Spain and Livejournal, and announced a deal with Skype. As a managed service provider, any network or service can rapidly and cost-effectively implement SpinVox.
At the heart of SpinVox is its Voice Message Conversion System™ (VMCS), which works by combining state-of-the-art speech technologies with a live-learning language process. VMCS is now being rolled-out across five continents in English, French, Spanish and German – with a fifth language, Portuguese, currently under development.