PRTODAY / NewswireToday Free press release distribution service network

More news: Retail/Wholesale
Written by / Agency / Source: PR Works Zone

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

DirectBuy of Syracuse Recognized for Superior Customer Service - DirectBuy, the leading members-only showroom and home design center, recently announced its Syracuse, New York location ranks number three in the company’s customer service ratings for 2008
DirectBuy of Syracuse Recognized for Superior Customer Service

 

NewswireToday - /newswire/ - Syracuse, NY, United States, 2008/09/13 - DirectBuy, the leading members-only showroom and home design center, recently announced its Syracuse, New York location ranks number three in the company’s customer service ratings for 2008.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Retail/Wholesale Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

This is the second consecutive year that DirectBuy of Syracuse has landed in the top five in North America, moving from fourth to third place in overall member satisfaction surveys.

The ratings are based on the results of surveys of DirectBuy members across North America conducted by Maritz, a world-renowned market research company. Not only did Maritz survey current DirectBuy members, but also prospective members, new members and recently expired members.

The survey research concluded that each member, or potential member, has been more than satisfied overall with the professionalism and service at DirectBuy of Syracuse. With an overall four-star rating from Maritz, members ranked Syracuse at close to five stars in most areas of the survey including trustworthiness, courtesy, attentiveness and helpfulness of associates, in addition to selection and quality of products.

“The survey is a valuable diagnostic tool to gauge the company’s strengths, as well as to pinpoint opportunities for improvement,” said DirectBuy Vice President of Customer Service Margaret Griggs. “Becoming a top Customer Service Rating Center in the DirectBuy network isn’t something that service teams can do overnight, but rather, requires ongoing effort from the center.”

DirectBuy of Syracuse Co-Owners Michael and Sarah Fass believe their entire service team deserves credit for creating a showroom atmosphere where members not only find unparalleled savings on brand-name merchandise, but also experience incredible customer service.

Before opening their franchise in February of 2006, Michael and Sarah were members of DirectBuy. “We became members in 1998, eight years before we opened our own center. So, most of our experience with DirectBuy has been as members. We know how we wanted to be treated as members and make it our number one priority,” said Michael.

To maintain member loyalty and satisfaction, Michael and Sarah have a system in place, “We remember our members names and keep in touch with them, just like we would want as members. We follow up and when something goes wrong with an order, we resolve it immediately. That’s our formula and it’s working,” said Sarah.

Since 1971, DirectBuy has helped consumers enjoy enormous savings on home furnishings, home improvement items, entertainment and outdoor products, and accessories, by providing an avenue to purchase directly from the manufacturer. Conveniently located at 6804 Manlius Center Rd in East Syracuse, DirectBuy of Syracuse offers consumers a comfortable, welcoming setting where they finally have the financial control of buying direct.

About DirectBuy
Since 1971, DirectBuy (directbuy.com) has helped hundreds of thousands of families enjoy a better quality of life, enabling them to buy directly from more than 700 manufacturers and their authorized suppliers. Buying direct enables members’ hard-earned money to go much further, while having the selection and choice not available at any retail store. DirectBuy of Syracuse, which opened in 2006, prides itself in providing excellent member service. Access to confidential prices, local suppliers and unparalleled selection helps make members' dream projects a reality. It's a comfortable setting, where you finally have the financial control of buying direct. DirectBuy of Syracuse is part of more than 160 locations throughout North America.

Consumers interested in becoming members may obtain a Visitor’s Pass to attend an Open House by contacting DirectBuy or e-mailing.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Retail/Wholesale Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: PR Works Zone

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Retail/Wholesale articles,
CATCH Visitors via Your Competitors Announcements!


DirectBuy of Syracuse Recognized for Superior Customer Service

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Michael Fass 
315-579-2200 Michael.fass[.]directbuyofsyracuse.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any PR Works Zone securities in any jurisdiction including any other companies listed or named in this release.

Retail/Wholesale via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From PR Works Zone / Company Profile


Read Retail/Wholesale Most Recent Related Newswires:

World's First See through 'Child On Board' Sticker Prevents Accidents, Promotes Safety
Retail IT Specialist Detego Launches New Software for Omni - Channel Retailing
Online Grocery Store Somaya’s Kitchen Launched in the United Kingdom
Author & CEO of Market Viewpoint, Angela Megasko Presents At MSPA-NA’s Annual Shopperfest in Las Vegas, Nevada
Oracle and Snapchat Measure Impact of Snap Ads On Sales in Stores
Russian Grocery Leader O’KEY Selects JDA to Drive Higher Sales and Profits
Rose Pharmacy Leverages JDA Merchandise Management System to Improve its Customer-centric Focus
RAANGE Interactive Secures One Million Customer Leads in 6 Months for Retailers
ARCH Design Relocates to 30,000-Square-Foot Facility
Azoth Analytics Releases 2015-2020 Global Handbags Market Trends, Opportunities and Forecasts
spexGrip Introduces Innovative Glasses Holder
Belle Lingerie Celebrates 10 Years of Online Trading
iControl Recognized as One of the Best Entrepreneurial Companies in America by Entrepreneur Magazine
Aurorae Launches Aqua Division with Sport & Swim Towel Line
Sinesy Unveils First Fashion Buying Digital Solution - PickTOUR

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  JobsWare.com

Visit  BizJobs.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)