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Press1ToTalk.com, LLC Announces the Official Launch of CallFocus - Press1toTalk.com, LLC announced today the official launch of CallFocus – a internet telephony software program that allows dealers instant communication with all online purchase requests
Press1ToTalk.com, LLC Announces the Official Launch of CallFocus

 

NewswireToday - /newswire/ - Scottsdale, AZ, United States, 2008/08/26 - Press1toTalk.com, LLC announced today the official launch of CallFocus – a internet telephony software program that allows dealers instant communication with all online purchase requests.

   
 
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The inspiration for CallFocus came from CEO John Thomas, former automotive executive. “I saw a need for automotive sale professionals to contact potential customers rapidly via a phone call. Most dealership CRM’s are geared towards manual lead processing and sending the potential customers emails.” – So, he asked “How can we make the first contact happen automatically via a phone call?”

The idea that there was a better way to initiate contact with customers, and do it automatically via phone, was an idea that CTO Drew Ament embraced. Using text to speech technology, lead information in given to the salesperson answering the phone. After hearing the customer’s name, vehicle of interest, and phone number – all the salesperson has to do is press ‘1’ to speak with the customer. Mr. Ament states “Contacting the customer quickly after the request, and being the first to do so, dramatically increases the closing rate at which the customer will buy from you.”

CallFocus requires no software install, no phone system maintenance, and is compatible with most CRM systems. CallFocus also has a “live response seeker” that will call up to 6 dealership phone numbers looking for a live salesperson to handle the consumer request.

According to Thomas and Ament, Press1toTalk.com will be making the product available to other industries over the coming months. “We see a great potential for other industries besides automotive. Insurance, Realtors, and anyone with a sale or contact form on their site can benefit from our technology” says Thomas.

 
 
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Written by / Agency / Source: Press1ToTalk.com, LLC

 
 

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Press1ToTalk.com, LLC Announces the Official Launch of CallFocus

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Publisher Contact: John Thomas - Press1ToTalk.com 
866-553-1859 jthomas[.]press1totalk.com
 
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