PRTODAY / NewswireToday Free press release distribution service network

More news: Government/B2G
Written by / Agency / Source: Chameleon PR

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Authorities Seek to Close Change Management ‘skills Gap’ Claims Civica Research - Seven out of ten authorities expect shared services within three years but three out of five want expert help to engineer reform
Authorities Seek to Close Change Management ‘skills Gap’ Claims Civica Research

 

NewswireToday - /newswire/ - London, Monument, United Kingdom, 2008/07/31 - Seven out of ten authorities expect shared services within three years but three out of five want expert help to engineer reform.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Government/B2G Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Local government senior management is optimistic about its progress in addressing the Government’s Transformation Agenda but fears that it may lack the change management know-how to deliver complete service transformation programmes, according to new research.

The survey¹ of 102 local authority chief executives, policy makers and change managers across the UK - commissioned by Civica, a market leader in software-based solutions that helps organisations improve service delivery, found that one third of respondents (34%) claims to have made significant progress on service transformation so far.

Nearly half of those questioned - 48% - expects to do so over the next six months while only one in six reckons that significant progress on service reform will take them a year or more.

However, senior executives’ optimism was tempered by clear concerns over management skills needed to deliver transformation. Researchers found that a majority of authorities (60 per cent) views management skills training as a high or significant spending priority for their authority over the next 12 months, with almost the same numbers seeking help on the key issues of funding/financial consultancy advice (59 per cent) and skills auditing (57 per cent).

The survey, conducted for Civica by research company, Marketing Assistance, also suggests that partnerships with private sector providers are now so fundamental to local service delivery that the availability of specialist skill sets to support councils on key transformation elements such as change management, process re-design and workable shared services models, will depend on them to a large extent.

Most respondents - 70% - have full confidence that they will be sharing services with other public sector bodies within three years. Virtually all authorities also view partnership with specialist providers as a high priority or significant in service delivery, whether in the form of IT consulting and services (95 per cent of respondents), management consultancy (94 per cent) or a business process provider (94 per cent).

The survey’s insight into the mechanics of service transformation at the local level comes as Civica formally launches its Enterprise Service Transformation service (EST). Aware that every authority is on a different ‘journey of change’ in response to Government promptings, EST provides chief executives with bespoke change programmes including corporate strategy, service design, tailored Value For Money delivery systems, information management and specialist services.

Lindsay Dransfield, director, Enterprise Service Transformation at Civica said: “Local authorities are clearly in a difficult position, aware that the Spending Review’s tough efficiency targets may be preventing councils from making the investments in change programmes they need to deliver effective strategic reforms. As a result, they are looking for management consultancy and enhanced management skills to help ‘kick start’ the type of structural and cultural changes that will reform services while driving down costs.”

Val Earle, head of consulting for Enterprise Service Transformation at Civica, said: “The survey is revealing because it shows that many of the elements needed for successful change programmes ‒ commitment to partnerships, investment in IT and the appetite for considering alternative service delivery models - are already in place.

“Those councils that manage to harness their previous investment in technology or business process re-engineering can take the next step of uniting front line and back office services and information systems. Authorities that aim to transform themselves from within will be better placed to achieve real and sustainable Service Transformation with clear system-enabled efficiencies whilst carefully considering their move towards shared services or potentially disruptive process outsourcing arrangements.”

About Civica
Civica plc (civica.co.uk) is a market leader in software-based solutions that help organisations to improve service delivery and efficiency, with specialist expertise in local government, social housing, enforcement, education and regulated markets. Blending consulting, software and managed services, the group supplies more than 1,700 customers in the UK, Australia, Singapore and the USA, including 90 per cent of the UK’s local authorities.

About the survey
¹ The survey comprised telephone interviews conducted by research company Marketing Assistance during March and April 2008 with local authority CEOs, heads of service, change management executives, and policy managers. A total of 102 interviews were completed, with the sample selected randomly to represent the 472 District, Metropolitan, Unitary and County Authorities in the UK.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Government/B2G Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Chameleon PR

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Government/B2G articles,
CATCH Visitors via Your Competitors Announcements!


Authorities Seek to Close Change Management ‘skills Gap’ Claims Civica Research

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Mark Walker 
0207 680 5500 mark[.]chameleonpr.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Chameleon PR securities in any jurisdiction including any other companies listed or named in this release.

Government/B2G via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Chameleon PR / Company Profile


Read Government/B2G Most Recent Related Newswires:

Resolver Expands its Global Footprint, Opening Offices in London and Christchurch, NZ as it Acquires Assets Related to Multiple Risk Management Apps
DCNS Present At Exponaval 2016 from 29 November to 2 December, Chile
Resolver Named to Deloitte’s Technology Fast 50™ and Fast 500™ List for 2016
Social Security Announces 0.3 Percent Benefit Increase for 2017
Social Security Publishes Final Rule to Revise Medical Criteria for Evaluating Mental Disorders
DCNS Floats A New FREMM Frigate
DCNS Delivers the Second Mistral-class Helicopter Carrier to the Egyptian Navy, the LHD Anwar El Sadat
Resolver to Showcase Newest Command Center Applications Command Dispatch and Officer Mobile At The 62nd ASIS Annual Seminar and Exhibits
Social Security Board of Trustees - Long-Range Projection Unchanged for Trust Fund Reserve Depletion
DCNS Proud to Partner on Floating Maine’s Aqua Ventus Offshore Wind Project
Social Security Combats Homelessness and Helps Veterans Access Benefits
Social Security Launches 3rd National my Social Security Week
VSE Wins $244M Vehicle Maintenance, Repair and Overhaul Task Order
Ferrari Public Affairs Appoints Brian Reeder Associate
VSE Corporation Subsidiary Energetics Wins Bid to Administer DOE Solar Decathlon

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  Triggr & Bloom





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)