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Hertfordshire, United Kingdom, 2006/02/14 - The Coventry based organisation, which is the training arm of City College Coventry, were one of the first organisation's to have achieved the award in 1998.
They are committed to quality and excellence in the provision of learning and have used the Quality Mark to successfully demonstrate this to their customers and clients.
Commenting on their achievement Irene Cooke, Business Development Manager – COTU Charterhouse said, "We want to be the best and we think it is well worth the effort and time assessing ourselves against proven criteria leading us towards excellence and improving performance in the world of learning and development."
She went on say, "The Quality Mark gives us the leading edge against many of our competitors. It provides our customers with a high level of confidence and reassurance that they are investing their money in an organisation that understands how important training and development is to companies."
Lance Spraggons, Chair of the Quality Forum added, "It is always pleasing to award the Quality Mark to an organisation as it shows their long term commitment to quality. In the case of COTU it is doubly so as they have now had the Quality Mark for eight years. Indeed they were amongst the first to receive the award."
The BLA Quality Mark is designed to drive quality improvement in the development, provision and use of learning solutions across all sectors. It establishes a common set of quality indicators for all aspects of learning resource provision, delivery and use to give confidence to purchasers and learners.
The strength of the system is a framework adapted from the EFQM-Model. This provides a robust, objective and internationally recognised model of excellence.
For further information please contact:
Clare Mckenzie - Business Manager COTU Charterhouse
Email: c.mckenzie[.]staff.covcollege.ac.uk - T: +44(0)24 7679 1700
About the British Learning Association (BLA)
The BLA is a centre of expertise that produces best practice examples, identifies trends and disseminates information on both innovative and well-established techniques and technologies for learning. The aim is to synthesise existing knowledge, develop original solutions and disseminate this to a wide cross sector membership.
About COTU Charterhouse
COTU Charterhouse is the corporate training arm of City College Coventry. They are a leading training provider, supporting companies and organisations both locally and nationally in the development of staff in the areas of management development, business skills, health and safety, food hygiene and information technology.
About the BLA Quality Mark
It is widely recognised that the development of an organisation’s people provides a powerful competitive weapon. At the same time customer expectations and demands for better quality are growing. The BLA’s Quality Mark is designed specifically for the learning sector and provides a means for organisations to align their learning activities with customer and organisational demands.
High level benefits include:
· External recognition of commitment to quality through a prestigious award
· Detailed feedback from experts in the field on your current status highlighting future development opportunities
· Confidence and reassurance to learners and customers
· Competitiveness in the commercial market place
· Higher visability of your contribution to the organisation
· Impact on the bottom line
· A range of networking opportunities
The Quality Mark has been redeveloped to further streamline its operation and to update the award categories and indicators of good practice to reflect the changes that have taken place in the market since 1998, not least the rapid evolution of e-learning. It is supported by an established infrastructure. The Quality Forum is responsible for directing all aspects of the process, for endorsing the recommendations of the verifiers and for managing the development of the Quality Mark.
The Quality Mark has been successfully applied for and achieved by a number of the BLA’s membership representing a wide range of sectors, including: FE, HE, adult community learning, local government, MOD, corporate and learning services supply.