NewswireToday - /newswire/ -
Frisco, TX, United States, 2006/02/13 - The Westin Stonebriar Resort is proud to announce it has won the coveted 2006 American Automobile Association Four Diamond Award by providing extraordinary hotel services.
The Westin Stonebriar Resort, located on nearly 150 acres of rolling hills in the north Dallas suburb of Frisco, has built a reputation for exceptional service and furnishings since opening in September 2000. For the third straight year, the American Automobile Association (AAA) has honored The Westin Stonebriar Resort with its coveted AAA Four Diamond Award. The resort has won the AAA Four Diamond in 2004, 2005, and 2006.
“We are honored to be recognized by AAA for the third consecutive year, as it is not only a recognition of the outstanding facilities at The Westin Stonebriar Resort, but an endorsement of our commitment to personal and instinctive guest service,” said Westin General Manager Craig Sundell. “With the exhausting pace of the world on a day-to-day basis, we are proud that AAA has again awarded the resort for our commitment to the guest experience and our renewing atmosphere.
Each year, AAA’s full-time professional field representatives conduct unannounced visits to rigorously evaluate accommodations throughout North America. Those facilities that qualify are assigned an overall rating of one to five diamonds.
According to AAA, 4-Diamond establishments are upscale in all areas. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service and attention to detail. Less than three percent of the nearly 30,000 AAA-approved properties achieve the 4-Diamond distinction.
“AAA Four Diamond Award winners know the language of customer satisfaction as they consistently deliver premier experiences, complete with superior personal service, first-class amenities, and impressive surroundings,” said Mark Bell, general manager for AAA Texas.
Sundell attributes the recognition to the resort staff’s tireless commitment to delivering superior guest service. Since opening in 2000, the resort has received praise for its service from the news media, meeting planners and resort guests.
Among the honors for The Westin Stonebriar Resort:
• AAA Four Diamond Award (2004, 2005, 2006)
• “New Build Hotel of the Year” (2000 – Westin)
• “North American Hotel of the Year” (2004 – Westin)
• “#1 Guest Satisfaction - Worldwide” (2004 – Westin)
• “#1 Guest Satisfaction – North American Resorts” (2005 – Westin)
Reminiscent of a private Texas estate house, The Westin Stonebriar Resort features 301 “Texas sized” guestrooms overlooking the hotel’s Tom Fazio-designed, 18-hole championship golf course. After a day of golf, the hotel offers guests a relaxing 200-foot resort-style pool featuring cascading waterfalls as well as a waterslide for younger guests. Additionally, the Westin boasts an adjacent day spa as well as several dining and entertainment options within walking distance – not to mention the resort’s proximity to some of North Dallas’ most popular shopping choices.