Known as the Balanced Scorecard to provide management with a comprehensive measure of how the organization is progressing towards the achievement of its strategic goals. The launch came during an orientation session held for OFFTEC employees at the Sheraton Hotel.
Basim Said, Managing Director of OFFTEC Systems Ltd. stated, “OFFTEC’s vision is to be the leading corporation and trusted provider of innovative business technology solutions, and in parallel with that vision, we continuously strive to offer the best for our stakeholders, therefore we adopted the Balanced Scorecard Management Tool to help us translate our vision into reality and focus our efforts on our strategic objectives.”
OFFTEC Systems, Ltd. adopted the 4-perspective Balanced Scorecard model that measures key performance indicators across all aspects and areas of an enterprise. The Financial perspective focuses on high quality products and services that yield high revenue; the Customer perspective guarantees satisfied and loyal customers; the Internal Processes perspective generates responsive and predictable internal changes, while the Learning and Growth perspective nurtures motivated and skilled employees. Together, these perspectives will drive performance and the Balanced Scorecard will measure whether the organization is achieving its desired objectives.
As OFFTEC Systems Ltd. pursues its Balanced Scorecard objectives, the company will be witnessing numerous positive changes in the upcoming months, such as an increase in customer and employee satisfaction, training sessions to improve employees’ skills, an increase in the utilization of tangible and intangible assets, a quicker response time, and a reduction in system down time at customers’ sites and the launch of the new corporate identity.
OFFTEC Systems Ltd. provides end-to-end competitive solutions and services to meet market business technology needs in the fields of Banking Technologies, Office Furniture, Office Technologies, Security Solutions and Software Applications.
OFFTEC is a member of OFFTEC Investment Group (OIG), a JD 42 million public shareholding company, trading on the Amman Stock Exchange under the symbol (BDIN), which owns along with OFFTEC, e-Points.