NewswireToday - /newswire/ -
Mississauga, Ontario, Canada, 2008/05/06 - Harcase Software Ltd. Point of Sale Portal reduces policy delivery from weeks to days and significantly enhances the user experience with customized, easy to use dashboards.
Harcase Software Ltd. today announced the general availability of its Enterprise Point of Sale Portal. The Harcase Point of Sale portal is a fully integrated web service solution that empowers producers with robust quote, submission and inquiry capabilities to ensure that they have the information and tools to be successful and to continually provide excellent customer service.
The Point of Sale Portal’s customizable desktop integrates an insurance company’s presentation artifacts and the business-related tools needed by producers and head office staff to be able submit, determine eligibility, bind, and issue and track a policy at all stages in the lifecycle. The fully-integrated solution has been developed by Harcase and has already been implemented in a number of P&C insurers’ head offices and has been rolled out to broker networks in North America by these carriers.
"The most important aspect of our Point of Sale Portal is that it lets brokers focus on placing quality business with the carrier and on providing their customers with a level of service that was previously unavailable”, said Daniel Sobotincic, President and CEO of Harcase Software Ltd. "Harcase management and development teams have been working with insurers for almost two decades. During that time, we have provided counsel and innovative custom solutions for the P&C industry. We are now putting this innovation to use to partner with insurance carriers and their producers to build the tools they need to remain competitive,” Sobotincic added.
The Enterprise Point of Sale Portal is specifically designed to be used by both insurers and producers. It is a highly flexible and useful tool set that effortlessly integrates the head office system, the Internet and with the producer’s own system and allows them to place and maintain business directly with the insuring company. This goal could only be accomplished because we understand the challenges and dynamics of the industry and worked with our customers to design the solutions they require to respond to those changes. We are assisting our partners and customers in providing the highest levels of customer care, so they can compete in an ever-changing marketplace."
The Harcase Point of Sale Portal is part of a comprehensive suite of web-enabled business services in development at Harcase.
Key features directly respond to current market needs the head office and brokers: These include:
• Direct new business input to provider systems;
• Pre-populated underwriting rules to determine eligibility;
• Underwriting referral capability;
• Multi-product, multi-language, multi-channel support;
• Automatic online policy document production;
• Policy tracking at any point in the policy lifecycle;
• Inquiry portlets for: policy, claims, billing, broker, and quotes;
• ACORD and CSIO enabled;
• Supports and interacts with web services for: VIN, Postal Code validation, rating engine, Document production engine;
• Producer administration capabilities to add or maintain producers.
The Harcase enterprise portal framework is optimized to support insurance business transactions. It is designed as a Service Oriented Architecture that exposes internal processes through a set of well-defined services consumes external services from third party applications. The framework is built standard on J2EE technologies utilizes industry-defined design patterns that support high volume processing.
The architecture and overall framework supports constant innovation and enhancement with very fast time-to-market and reduced distribution costs.
About Harcase Software Ltd
Established in 2003, HarCase Software Ltd (harcase.com) is a privately held company dedicated to providing enterprise software development resources and products to the Property and Casualty insurance industry. Backed by an experienced management team with over 20 years of experience in enterprise solutions to the global insurance market, Harcase understands the business pressures and challenges faced by insurers and delivers solutions to meet and anticipate their needs. The company is committed to ongoing research in emerging technologies and has established itself as a trusted advisor to the P&C insurance community in addition to consistently delivering high quality technical solutions and services to address the business needs of each customer. Harcase head office is located in Mississauga, Ontario, Canada.