NewswireToday - /newswire/ -
Austin, TX, United States, 2008/05/05 - Salesforce.com customers with SaaS (Software as a Service) offerings can now use eVapt's Service Usage application to visualize and analyze how their service is being used - eVapt.com.
eVapt Inc., an AppExchange™ partner, provides the only on-demand metering solution that meets the needs of SaaS Vendors seeking to accelerate their revenues and reach optimal operational efficiency. eVapt's solution integrates painlessly with SaaS offerings, enabling SaaS Vendors to focus on their core competency. eVapt’s application is certified for AppExchange, and the Service Usage module is now available on the exchange.
SaaS Vendors need to measure service usage for pricing consideration, billing purposes and improving revenue generating features. Knowing customer usage patterns is vital for success. With eVapt’s Service Usage application, SaaS Vendors can make informed product enhancement decisions and empower the Sales and Service teams. SaaS Vendors can also ensure contract compliance with detailed and easy-to-interpret service usage information.
"Knowing how trial users and regular users are utilizing the service is critical to SaaS Vendors who are counting on a higher adoption rate and retention rate of subscribers," said Divakar Jandhyala, CEO, eVapt, Inc. "eVapt’s Usage Tracking module gives Sales and Service teams the timely feedback they are looking for, right inside their Salesforce.com interface."
SaaS Vendors benefit because eVapt’s products help them:
• Ensure revenue stream by developing a deeper understanding of customers' needs and expectations
• Recognize efficiencies and reduce costs by focusing on their core competency. They can now outsource the development of an operational platform, improve operational efficiencies, and enjoy cost savings
• Expand market presence and increase revenue by creating service bundles for a variety of budgets.
About Salesforce.com AppExchange
The AppExchange is promoted as a one-stop marketplace for on-demand business applications by Salesforce.com. The AppExchange allows customers to find, trial and deploy applications within clicks. Customers can quickly and easily extend Salesforce with additional on-demand business applications available on the AppExchange.
About eVapt Inc.
eVapt Inc. (evapt.com) is a software service company which enables the pay-as-you-use model for Software as a Service (SaaS) Vendors. By using eVapt's solution, SaaS Vendors can execute operations such as contract management and billing efficiently. The solution allows Vendors to focus on their core strength, which is business service delivery. The company is based out of Austin, Texas and was formed by software industry veterans to enable enterprises, small business and individuals to buy business services on demand.