NewswireToday - /newswire/ -
Szekesfehervar, Fejer, Hungary, 2008/04/29 - The Procurement Center, a leading online procurement solution company, has deployed Skymol Communicator live sales and customer service software solution using voice, video and text chat on their website to improve customer service and support.
We’re proud to announce that The Procurement Center, a leading online procurement solution company, has deployed Skymol Communicator live sales and customer service software solution using voice, video and text chat on their website to improve customer service and support with an easy-to-use solution at an affordable cost. Skymol Communicator allows The Procurement Center to instantly connect with company representatives to answer product and service questions and assist them in deploying the TradeSmart Solutions Platform.
"After evaluating several providers, we decided that our new generation web-based solutions are complicated enough - we needed a unique system that would allow us to get off the ground now," said Eliana Khayat, Managing Director at The Procurement Center. "Skymol Communicator is an outstanding online live chat, live help and support software that gives us the voice and video communication form is crucial in today’s online presence of a company. It is seamless, simple to use and cost effective."
The Procurement Center improves the bottom-line by connecting companies, automating the purchasing process and increasing efficiency. "We deliver buyers and suppliers a comprehensive solution for managing the trading process with an incredibly user-friendly web-based interface to increase efficiency, eliminate waste and sustainably reduce costs," said Khayat. "Our paperless trading platform is unique and we needed a solution that would help us to introduce it to new companies through our website in person using voice and video chat," she continued.
"We had high expectations for how live voice and video chat would integrate with our existing system, and with Skymol Communicator, we were up and running in one or two business days. They also provide excellent support to the customer. When I have a question, they're all over it, going above and beyond to get me the answer." added Khayat. Among Skymol Communicator’s features the proactive voice and video chat (Live Voice & Video Engage) still to be implemented that is unique in the industry today to send voice, video and text chat invitation to visitors are interested in the TradeSmart Solutions Platform, will help the company gain more buyers and suppliers to join their paperless online network.
"Some companies attempt to make their products and services better and even cheaper, but often sacrifice performance in the process. With Skymol Communicator, customers are able to highly improve their online sales and customer service at an affordable price," said Thomas Morocz, CSO at Skymol Corporation. "We are pleased that The Procurement Center has also recognized it and chosen us."
About The Procurement Center
Owned and managed by industry-trained and experienced professionals, The Procurement Center has been developed with the vision to integrate the procurement system of buyers with the fulfillment systems of suppliers, creating a single platform for transacting business. Their innovative TradeSmart Solutions Platform is attractive to companies who seek to increase efficiencies while reducing costs. The Procurement Center is headquartered in Dubai, UAE.
Skymol Corp. (skymolcorp.com), a provider of technology facilitating on-demand real-time online customer interaction using voice, video, and text chat communications. Skymol has set itself apart as an innovator through its pioneering suite of applications, delivering its solutions to the enterprise and SME market. Its key mission is to connect clients with the best quality live sales and customer care services. Skymol operates from Hungary, Europe and runs an extensive Technology Development Center there. Its Asian division is based in Seoul, South Korea. Skymol’s competitors include Boldchat, Liveperson, Velaro and WebsiteAlive.