This Award, the second consecutive for Pilgrim Software, is in recognition of Pilgrim's continued leadership in the medical devices segment with a 60 percent market share, globally and sales growth of 30 percent during 2007.
Pilgrim Software has sustained this momentum by expanding its concentration in the Life Sciences vertical and venturing into new segments such as other FDA regulated and healthcare industries, while continuing to drive value for its existing customers. Its on-demand solution-based software as a service (SaaS) application delivery model has ensured lower initial investment, reduced overhead, increased accessibility, improved collaborative productivity, eased implementation, and improved security with optimal performance.
"While most peer group companies provide a tool kit approach to address quality issues, Pilgrim Software remains a benchmark for its superior solution offerings that are 'out-of-the-box' through a best practices approach that provides a seamless integration platform to users across varied functions, resulting in enterprise-wide visibility of data," says Frost & Sullivan Research Analyst Padmakumar L. Sundaran.
Pilgrim Software's SaaS-based on-demand solution includes software, validation packs, storage maintenance, and support services. The application hosting is done by the company, thereby helping customers eliminate investment in expensive infrastructure and related overhead cost associated with employing and training IT staff.
The company's solution is designed in a way that it accepts users on an incremental basis, providing infinite scalability. It delivers its solution through the Internet, thereby completely eliminating the installation and setup cost for customers.
Through its electronic medical device reporting (eMDR) software solution, Pilgrim Software has also inspired customers to use its integrated solutions with functionalities built into SmartComplaints for direct electronic reporting to the Food and Drug Administration (FDA). The company encourages further GxP process improvement by providing application support for good laboratory practices (GLP) and good clinical practices (GCP) domain.
Integrating disparate systems and improving flexibility has been a huge challenge for solution providers. Pilgrim Software has ensured that the integration between enterprise functions using a single platform can leverage the simplicity of the flexible platform to improve key performance indices. It has specific integration strategies like content management connectors, enterprise resource planning (ERP) connectors, and customer relationship management (CRM) connectors adopting an out-of-the-box approach
Unlike existing vendors of enterprise systems such as enterprise resource planning (ERP), product life cycle management (PLM), manufacturing execution system (MES) and customer relationship management (CRM) that offer solutions with a quality-based focus limited to their specific domain, Pilgrim Software's ECQM platform has been extremely successful in providing a complete enterprise-level visibility of quality conformance parameters. This enhances the customer's existing investments in these infrastructure solutions.
"Pilgrim Software's ability to collate its past experiences in deployment from diverse end-user industries into a best practices approach in the form of pre-configured solution is highly appreciated by users," notes Sundaran.
Backed by people with strong domain expertise, Pilgrim Software has sustained its dominant position as an ECQM solution provider in the North American medical devices market, consistently improving its market share, globally. Operating in a space characterized by complexity, it is to Pilgrim Software's credit that it has simplified compliance and quality management, thus enabling customers to handle day-to-day challenges in an efficient manner.
In recognition of its ongoing commitment to excel in technology and customer value, Frost & Sullivan is proud to present Pilgrim Software with the 2008 Frost & Sullivan Award for Company of the Year for the second consecutive year.
Each year Frost & Sullivan presents this Award to the company that has demonstrated unparalleled excellence within its industry in terms of business development, competitive strategy and customer satisfaction. The Award recognizes outstanding management and consistent growth as well as high quality products and/or services and positive social and economic impact on local and national communities.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Pilgrim Software
Pilgrim Software, Inc. (pilgrimsoftware.com) is a world-leading provider of Enterprise Compliance and Quality Management solutions for global organizations. Named by Frost & Sullivan as North American Enterprise Compliance & Quality Management Company of the Year for both 2007 and 2008, Pilgrim helps organizations manage industry and regulatory compliance, reduce manufacturing costs and improve customer satisfaction.
About Frost & Sullivan
Frost & Sullivan, the Global Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth Partnership Services, Growth Consulting and Career Best Practices empower clients to create a growth focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents.