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Orange Cameroon Follows Up the QoS of its Most Valuable Customers with the Astellia Solution - For many years now, Orange Cameroon has taken benefits of Astellia solution to monitor the Quality of Service of its GSM and GPRS network. Orange is one of the leading operators in the challenging Cameroon’s market
Orange Cameroon Follows Up the QoS of its Most Valuable Customers with the Astellia Solution

 

NewswireToday - /newswire/ - Vern sur Seiche, France, 2008/04/03 - For many years now, Orange Cameroon has taken benefits of Astellia solution to monitor the Quality of Service of its GSM and GPRS network. Orange is one of the leading operators in the challenging Cameroon’s market.

   
 
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Based on Ocean probes and Cigale application suite, Orange monitors and optimises its GSM and GPRS Quality of Service for both the BSS and the NSS part of the network.
In parallel, Orange focuses on the roaming activity to increase roamers’ retainability and revenue. Daily KPIs and statistics on the network performance for roaming activity are analyzed using Astellia roaming solution.

"Astellia is providing us with a new and innovative way of following up the QoS of our most valuable customers in order to develop their loyalty and therefore increase our revenue. Astellia has been a long-term and innovative partner for Orange Cameroon." says M. Sanda M. OUMAROU, Quality and Process Engineer of Orange Cameroon. "Using Astellia Service Level Management application, we will differentiate ourselves from competitors and we expect to increase our market share still further in this high-value customer segment".

A new step forward has been made by Orange Cameroon with the implementation of the Service Level Management (SLM) application from Astellia. SLM will allow Orange Cameroon to specifically follow up the Quality of Service delivered to its most important subscribers: VIP, Corporate Accounts, High Value Customers, etc.

About Orange Cameroon
Orange Cameroon is the first Cameroon mobile operator. The 10 provinces and more than 80% of Cameroon people are covered today. And Orange Cameroon goes on extending its GSM network, new cities get connected every day.

About Astellia
With strong experience in the telecom activity and a constant in-the-field involvement, Astellia (astellia.com) helps more than 130 mobile operators and equipment manufacturers worldwide to maximize the performance of their networks and offer an optimum quality of service (QoS) to their subscribers.

Astellia solutions cover GSM/GPRS/UMTS technologies from radio access part to core networks. Astellia also offers services like network audits and optimization, technical assistance, trainings, etc.

 
 
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Written by / Agency / Source: Astellia

 
 

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Orange Cameroon Follows Up the QoS of its Most Valuable Customers with the Astellia Solution

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Publisher Contact: Isabelle Reinbold - Astellia.com 
+33(0)2 99 04 80 60
 
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