Not only is bullying unacceptable, it can also be extremely difficult to tackle - particularly when it has become an established pattern of behaviour. Even the mildest form of intimidation may be very disturbing, and, as this intensifies over time, the effect on the victim can be severe. It is for these reasons that the Carole Spiers Group has introduced a comprehensive set of tools to help organisations, managers and individuals understand and confront the diverse issues involved in combating bullying behaviour. These include:
• An introductory one-day training programme available both in-house and as a public training course;
• A three-part professional trainer toolkit for Executives, Occupational Health and Human Resources managers;
• A wide range of supplementary tools, advice and assistance to help organisations tackle the root causes of bullying within their workforces.
"Being bullied is an isolating experience that tends not to be openly discussed in case this increases the risk of further ill-treatment, and because the 'target' often feels ashamed to discuss it with colleagues in case their professional credibility is called into question," explains Carole Spiers. "As a result, bullying can be extremely difficult for managers to spot, but it can also - because of the complex interpersonal relationships involved - be very uncomfortable for them to deal with or a problem that they simply do not know how to address, even when they are aware that it's going on. Unfortunately, bullying is also an issue that cannot simply be 'swept under the carpet' or left to 'sort itself out', which is why we've introduced these new tools."
New tools in detail:
The one-day training course from the Carole Spiers Group is entitled 'Combat Bullying at Work', and covers:
Recognising and tackling all forms of harassment. The content includes the identification of bullying behaviours at work and preventative measures to be taken:
• Defining acceptable and unacceptable employee behaviour
• Promoting best practice, implementing risk assessment and developing organisational policy.
'Back Off - Combat Bullying and Harassment in the Workplace is a three-part professional trainer toolkit for Executives, Occupational Health and Human Resources managers. It is packed with proven techniques for successful intervention and resolution, and includes PowerPoint slides and a free-to-copy take away manual.
The next public training course covering these aspects and the tools in depth is scheduled for 24th February 2006, and is also available to organisations as an in-house programme.
Carole Spiers Group
Originally established in 1987, CSG (carolespiersgroup.com) is a dynamic, leading-edge consultancy specialising in Stress Management and Employee Wellbeing, with extensive experience in the field of Stress Management strategy, training and Employee Counselling. Supported by a nationwide network of professionally trained Counsellors, Consultants and Trainers, CSG offers tangible and practical solutions to organisations enabling them to demonstrate a Duty of Care to their employees, follow Best Practice guidelines and, most importantly, ensure compliance with current legislation as it affects employee health and safety.
CSG offers professional expertise, available nationally, that can immediately help an organisation maintain a healthy, productive workforce that is better motivated and committed to Best Practice, service excellence and good customer relationships.
For more information on CSG's services including tele-forums, in-house and public training, stress policy, stress audit, risk assessment, attendance management, rehabilitation support, post trauma support, mediation, impartial investigations, expert witness, nationwide employee counselling team, coaching and mentoring services, please contact us.