PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Network Programs

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Network Programs Expands Portfolio with Interactive Intelligence Partnership - Network Programs (India) Ltd. (NPI), announces the launch of a value-added reseller (VAR) partnership with Interactive Intelligence Inc., a U.S.-based innovator of business communications software solutions
Network Programs Expands Portfolio with Interactive Intelligence Partnership

 

NewswireToday - /newswire/ - Noida, India, 2006/01/18 - Network Programs (India) Ltd. (NPI), announces the launch of a value-added reseller (VAR) partnership with Interactive Intelligence Inc., a U.S.-based innovator of business communications software solutions.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

Inclusion of the Interactive Intelligence product line broadens NPI's robust offering of contact centre solutions. The VAR partnership covers a wide range of cutting-edge technologies in the call centre and internet protocol (IP) telephony space, adding to NPI's existing portfolio and third-party relationships.

“It’s clear that Interactive Intelligence’s approach is unique in the marketplace, and we're proud to have brought the benefits of this approach — from superior flexibility and simplicity, to lower total cost of ownership and long-term investment protection — to our customers world-wide,” said NPI sales director, Sameer Vatsa. “Our customer service scores are going up month by month for everything we do — how we are handling customer contacts, the quantity, the quality — and it's going to get better with the Interactive Intelligence product line.”

“We selected NPI because of its professionalism, trusted name within the Indian business community, good understanding of the contact centre market, and commitment to providing excellent customer service through a mature and dedicated management team willing to ‘walk the extra mile,’” said Interactive Intelligence regional general manager for Asia Pacific, Simon Lee. “These attributes, along with our innovative and proven software, position both companies to meet and exceed the needs of the exploding call centre business throughout India.”

The Interactive Intelligence contact centre automation product, Customer Interaction Center (CIC), provides an open, software-based platform for IP switching, speech-enabled interactive voice response (IVR), automatic call distribution (ACD) with skills-based routing, multimedia queuing, integrated screen pop, call recording, and predictive dialing all administered from a single interface. CIC also includes real-time quality monitoring and performance management tools, system and agent reporting, interaction tracking, multi-site routing, remote system access, and plenty of integration options via its open standards architecture.

CIC was first released in 1997 and is currently in use by more than 1,500 organizations worldwide.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

Written by / Agency / Source: Network Programs

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Telecom/Wireless/VoIP/IPTV articles,
CATCH Visitors via Your Competitors Announcements!


Network Programs Expands Portfolio with Interactive Intelligence Partnership

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Sameer Vatsa - NetworkPrograms.com 
+91 12 02536622 svatsa[.]networkprograms.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Network Programs securities in any jurisdiction including any other companies listed or named in this release.

Telecom/Wireless/VoIP/IPTV via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Network Programs / Company Profile


Read Telecom/Wireless/VoIP/IPTV Most Recent Related Newswires:

Dialogic and Telestax to Offer WebRTC Developer Workshop
Impact Telecom Deploys Dialogic DSI STP Solution
SJSemi and Qualcomm Jointly Announce Qualification of 10nm Ultra-high Density Wafer Bumping Technology
Dialogic Diva Media Boards Used for Reliable Alarm Communication
Qualcomm Announces 5G NR mmWave Prototype to Accelerate Mobile Deployments for Smartphones
Sprint Selects Mavenir for NFV Cloud Deployment
Dialogic to Present on IoT and Real-Time Communications at TechXLR8 Asia
AT&T, Sprint, T-Mobile and Verizon Team Up to Develop Mobile Authentication Solution
T-Mobile, Nokia, and Qualcomm Reach Record 1.175 Gbps Download Speeds in Advanced LTE Lab Trial
Mavenir Announces 5G Core Network and Cloud RAN Solutions
HCL Acquires Automation Driven Data Management Platform to Help Clients Accelerate Data Integration and Migration
Qualcomm Announces Groundbreaking Cellular-V2X Solution to Support Automotive Road Safety, Helping to Pave a Path for the Future of Autonomous Driving
Dialogic Recognized Among the 10 Fastest Growing Unified Communication Solution Providers by Insights Success Magazine
Qualcomm and Himax Technologies Jointly Announce High Resolution 3D Depth Sensing Solution
Verizon, Ericsson, Qualcomm and Federated Wireless Team up to Showcase First End-to-end Band 48 CBRS Carrier Aggregation Demonstration

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  JobsWare.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)