NewswireToday - /newswire/ - Boldon, Tyne and Wear, United Kingdom, 02/01/2008 - The UK’s only domestic building firm exclusively using quality assured tradesmen through the Government approved Trustmark scheme has been launched.

Cowboy builders could be run out of town now that BuildFirst is offering customers an unrivalled package that includes a full ten-year guarantee on all work and 12 months emergency call out cover – all at no extra cost.

Thanks to national buying power BuildFirst offers extremely competitive rates and operates a fixed price policy that guarantees no hidden extras and no extra costs.

Thanks to digital mapping and imaging software BuildFirst can convert an online enquiry into a detailed quotation within two hours - sometimes this process can take weeks! RICS (Royal Institute of Chartered Surveyors) inspectors are then dispatched to view the property before detailed drawings are produced within just seven days. BuildFirst representatives will also, if required, oversee the planning process on behalf of their clients.

The national network takes the worry and the stress out of home improvements by putting clear contracts and work schedules in place, plus the RICS inspectors conduct project visits to review progress and ensure the quality of work being done is to the highest standards.

And working with BuildFirst couldn’t be easier - customers are given a crystal clear pricing policy and a small deposit is taken at the start of the project before four phases of payment matched to satisfactory RICS inspections.

Crucially this method of operating gives consumers a cost-effective, safe option rather than taking pot luck on employing builders, making it harder for the cowboys in the industry to compete.

According to a recent survey by the Department of Trade and Industry, 51 per cent of people do not trust tradesmen and cowboy builders have overtaken used car salesmen as the number one consumer gripe – with 106,000 complaints made to trading standards officers last year.

BuildFirst Commercial Director Mark English said: “Carrying out major home improvement work, like a loft conversion or extension, is for most people the biggest investment of their lives next to their home itself. But quite often picking a building contractor to carry out the work is left to chance – a number in the phone book or a recommendation from a friend.

“We are taking the risk out of domestic construction. As well as the backing of a total insurance package and warranty, our clients can rely on RICS inspectors to ensure work is carried out to the highest standard by Trust Mark approved contractors who are all police vetted. All clients have a clear timetable of works put in place with progress strictly monitored along the way.”

With BuildFirst, homeowners have a named Project Manager who will oversee the entire work, deal with the quality assured contractors and arrange payment terms.

The BuildFirst Customer Plan:
• Fixed price project – both client and contractor sign fixed price contracts.
• Clearly defined project specification including building control & planning approvals.
• Phased payment terms linked to completed work.
• Project monitoring – RICS Member to inspect and monitor the project.
• All contractors are TrustMark Approved to Government Endorsed Standards.
• 10 year ‘BuildFirst Warranty’ to cover all projects above £ 250.
• 24 hour, 7 days a week, 365 days a year emergency call out cover for 12 months.
• Minimisation of client disputes – complaints, conciliation and arbitration procedures.
• Retention phase – BuildFirst will retain 5% of the project value for 6 months.

For further press information please contact Andy Barker or Andrea Thurlbeck at Results Network PR on 0191 519 7268

Agency / Source: Results Network

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