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NewswireToday - /newswire/ -
Pinellas Park, FL, United States, 12/07/2007 - Preferred Capital Alliance, Inc. announces new website tools aimed at increasing customer satisfaction, efficiency and revenue growth. Smart Application, InstantEngage and Small Business Blog will take company's customer care to the next level.
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Preferred Capital Alliance, Inc. announces new technological improvements to its website, which position the company to increase revenues, customer satisfaction, and streamline its operations. The new improvements include Smart Application, Instant Engage, and a Small Business Blog.
Smart Application
Preferred Capital Alliance, Inc. is proud to announce its new Smart Application system. The system is created to facilitate client self pre-qualification process. Now clients can answer questions in this secure system and find out quickly if they qualify for business financing including business loans, equipment leases, accounts receivable factoring, and commercial real estate loans. If a customer meets the program requirements, they are then referred to a Business Finance Consultant who will answer any questions and to start the loan process. The new Smart Application system will speed up the loan application process and increase customer satisfaction.
InstantEngage
Preferred Capital Alliance, Inc. adds InstantEngage, a powerful instant chat capability to its website. The company’s representatives can now chat with web visitors and existing customers to answer questions or provide support. The new system will allow the company to shorten response times to customers, increase customer conversion and revenues. InstantEngage is developed by Pendulab Pte Ltd, a subsidiary of SolidSpace.
Small Business Blog
Preferred Capital Alliance, Inc takes its website one step further by introducing Small Business Blog. Small Business Blog will focus on providing weekly updates on topics about business finance and small businesses. Our articles will be of interest for startup and existing businesses looking to learn more about small business financing and small business operations in general. Blog visitors will be able to engage in discussions with Preferred Capital Alliance, Inc. staff and other visitors.
In summary, the three new tools: Smart Application, InstantEngage, and Small Business Blog introduced at the company's website position the company to continue its great customer service and to grow its revenues.
About Preferred Capital Alliance, Inc.
Preferred Capital Alliance, Inc. (prefcapital.com) is a premier business consulting firm helping U.S. companies obtain funding to start and expand their businesses, acquire equipment, and real estate. Preferred Capital Alliance, Inc. works with over 200 lenders and lessors, who control billions of dollars, across the country to help clients achieve their goals. On the international side Preferred Capital Alliance, Inc. helps bring new technologies such as capital equipment for various industries and panelized and modular housing to foreign countries. We also consult and assist Western companies with entering Eastern European and Mongolian markets.
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info[.]prefcapital.com 
