NBS, a NY metro area based telecom provider, announced today the launching of their new website. The updated site includes new sections on the retail and wholesale VoIP services they offer, as well as expanded product descriptions of every service in their inventory. Services include hosted VoIP, premise based IP PBX, SIP Trunking solutions, and a variety of traditional voice, data and internet offerings. For existing customers and dealers, there are secure log in sections that give access to new and upgraded user web portals. These portals allow customers access to account details and give them the ability to make payments. NBS dealers get portals with links to vital information that make their business operations easier, such as access to CSA’s, Circuit Quote requests, and POTS and LD eligibility info.
Utilizing their upgraded website, the company can interact more efficiently with dealers and partners, and service customers needs more promptly and effectively. "I think our on-line community will be very impressed with the amount of work put into the upgrades to our site" stated Russell Markman, NBS' President. "This is much more than just some new graphics and a couple of paragraphs of text, we have really done something substantial here" he added. The company's Alternate Channel Manager, Fred Paccione, commented that "As a service provider, our customers need to be able to view and pay bills on-line; and as a wholesaler providing services through agents, our partners need access to vital documents and real time pricing information." Paccione added that "The new site, with its upgraded portals, will satisfy the needs of both our partners and our customers; and very effectively for both groups.”
There is also a wealth of information on Voice over IP, and traditional telecom services in general, on the web site. It lists Frequently Asked Questions and gives detailed service descriptions of a wide range of offerings from DSL to MPLS to integrated circuits. There are case studies outlining successfully implemented solutions, as well as details on just what VoIP is and how it can help you at home or in the office. With an array of services from long distance to consulting and disaster recovery, and a variety of equipment from IP telephones to sophisticated IP PBX premises based solutions, NBS lives up to their One Source solution provider philosophy. Experience counts in telecom, and the new NBS site goes a long way towards laying out for you just what a company with over two decades in the industry can offer.
Founded in 1984, NBS provides a wide variety of voice, data, and Internet services to a diverse customer base that includes residential, small business, and large corporate clients. With its own systems for electronic provisioning, customer care, and flexible billing, NBS interfaces with several major carriers including Verizon, Qwest, Covad and Level3. These unique capabilities allow NBS to provide unified invoicing and one-stop customer care, while allowing its clients the ability to mix various services from multiple carriers. NBS also provides its high quality support and back-office infrastructure to wholesale clients ranging from small resellers to large carriers. Its NBS V.o.I.C.E. suite of VoIP solutions is offered in Hosted and Direct Trunking configurations for corporations, as well as in Residential form.