PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Chameleon PR

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Top 50 UK Law Firm to Improve Client Service with Redstone Innovation - Comunica considers whether one of the most pressing MiFID compliance issues to overcome is not policy or IT solutions, but basic IT infrastructure problems
Top 50 UK Law Firm to Improve Client Service with Redstone Innovation

 

NewswireToday - /newswire/ - Manchester, United Kingdom, 2007/10/25 - Comunica considers whether one of the most pressing MiFID compliance issues to overcome is not policy or IT solutions, but basic IT infrastructure problems.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

One of the UK’s leading law firms, Mills & Reeve, has appointed leading IP solutions provider, Redstone Converged Solutions, to revolutionise the firm’s ICT infrastructure, and to improve client service and business efficiency in a five year converged IP and telephony contract worth over £600k.

The implementation, which includes the provision of Local Area Networks and IP telephony equipment from Cisco, and intelligent business communications software from IPFX, will automate call management and improve the responsiveness of Mills & Reeve’s 770 employees across the firm’s four offices. Provision of a converged voice and data network will reduce the cost of ICT ownership.

A top 50 law firm, Mills & Reeve competes internationally from the UK and achieved 50 per cent organic growth in the last two years. With similar growth planned, improving customer experience and productivity while managing costs are its key business goals.

With its existing network infrastructure and telephony systems reaching end-of-life and incapable of supporting efficient IP, Mills & Reeve employed independent IT consultancy, Xantus Consulting, to shortlist vendors and solution providers. A rigorous tender process narrowed six down to three and Redstone was selected over competitors including Affiniti, ATC and Echo TTML.

“We selected Redstone for its combined benefits of innovation and low risk,” said Graeme Low, Head of IS/IT, Mills & Reeve. “The Cisco platform provides market leading quality assurance and IPFX gives us tremendous scope to make the business more productive and efficient. We have also recognised that moving to a converged voice and data network will provide long term cost savings, particularly by reducing inter-office telephone charges.”

IPFX is intelligent IP communications software which not only controls incoming calls efficiently on the network, but also increases user productivity through advanced features, such as rich presence management and unified messaging. Particular benefits expected by Mills & Reeve are improved client service via the integration of voicemail with MS Outlook Calendar, and improved time management through access to voicemails via the user’s email inbox.

User groups involving both partners and support staff were heavily involved in the final selection process, and tested both hardware and IPFX software through demonstrations. “Our users have been particularly impressed by the benefits provided by IPFX and can see huge scope for improvement in day-to-day productivity as a result,” commented Nick Findlayson-Brown, Partner, Mills & Reeve.

Mills & Reeve purchased from Redstone in July. The initial pilot project will be implemented in its London offices between October and December, with full rollout planned in early 2008.

“Increasingly firms like Mills & Reeve are realising the cost and efficiency benefits of moving to a converged IP infrastructure,” said Paul Kennedy, Managing Director, Redstone Converged Solutions “Our combination of senior consulting services and IP solutions based on market leading products will enable Redstone to gain significant market share in these situations.”

About Redstone Converged Solutions
Redstone Converged Solutions is a leading provider of converged IP solutions, with expertise in contact centres, unified communications, IP networks, Intelligent Building (OneNET) and security. It is a division of Redstone plc, which has over 850 staff, a turnover in excess of £150 million, offices throughout the UK and Ireland and is committed to becoming a leading provider of telecoms and IT solutions for business and public sector organisations.

Redstone Converged Solutions has numerous accreditations including Avaya gold, BT premier, Cisco gold, Microsoft gold and Mitel platinum among others. Redstone Converged Solutions takes pride in providing leading edge, innovative solutions to businesses and organisations in the health, education, local government, retail and finance sectors.

About Mills & Reeve LLP
Mills & Reeve is a top 50 national law firm with 79 partners and a total staff of over 770, operating from offices in Birmingham, Cambridge, London and Norwich.

Mills & Reeve is a full service firm with practice specialisms including corporate and commercial, banking and finance, technology, insurance, real estate, healthcare, local authorities, education and private client.

Clients include commercial organisations – from PLCs to start-ups – high net worth individuals and landowners, more than 70 universities and colleges, over 100 healthcare trusts and NHS bodies, and more than 65 local government institutions.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Chameleon PR

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Top 50 UK Law Firm to Improve Client Service with Redstone Innovation

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

redstone.co.uk |
Publisher Contact: Rob Skinner 
(0161) 435 6023 rob[.]chameleonpr.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Chameleon PR securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Chameleon PR / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

AXILSPOT Expands Operations to the Middle East and Africa
Radware Powers XO Communications New DDoS Mitigation Service
Columbia College Chicago Builds E-Learning Network on ADVA FSP 3000
Strategic Integration Partners Significantly Increases Cloud Sales 200% with The Evolve IP OneCloud™
AlgoMatch and Arista 7160 Series Drive Advanced Network Enforcement
DigitalRoute to Attend TM Forum Asia on December 7-8 in Singapore
Evolve IP Honored with BroadSoft ‘Game Changer’ Award
ADVA Optical Networking Introduces Ensemble SmartWAN to Accelerate Virtualized SD-WAN
NEC Enhances Security At The 2016 APEC Economic Leaders' Week in Peru
Philip Linehan Joins EDTS as Sales Executive in Carolinas, Georgia
Multipharma Signs Five-year Contract with Damovo for Transformation Towards New Way of Working
Marcus by Goldman Sachs Deploys Finacle Solution on Cloud for its New Online Lending Business
ICSA Labs Affirms Radware's DDoS Mitigation Software and Testing Methodology
Verint Receives Frost & Sullivan’s Best Practices in New Product Innovation Award for Robotic Process Automation
NEC Participates in Global Wireless Summit 2016

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  BizJobs.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)