It is time once again for the Australian Information & Communications Technology (ICT) industry to compete for the top honours in corporate excellence – a Frost & Sullivan Best Practices award.
For 2007, there will be 2 classes of awards being offered by Frost & Sullivan’s local vertical market research programs: market leadership and customer satisfaction/endorsement. The recipients of the market leadership awards will be judged according to their market performance in 2006, while the customer satisfaction awards will be presented to companies based on their customer satisfaction ratings from Frost & Sullivan’s demand side market surveys.
According to Frost & Sullivan Australia ICT research director, Mr. Darryl Nelson, "All the award categories are in line with our existing in-depth coverage of the digital media, enterprise outsourcing and unified communications sectors in Australia."
"Our team of analysts based in Sydney will be involved in the research and selection process, applying the same through approach employed in our research and consulting projects."
Adds Mr. Nelson, "our three dedicated ICT research programs this year have the unique focus of covering high growth markets, where change is disrupting established infrastructures and business models."
The research programmes focus on the most important vertical markets within those three ICT sectors. Unified Communications and Enterprise Outsourcing focuses on market trends, adoption patterns and key end-user issues within the banking, financial services and insurance, [BFSI] vertical (published in May 2007), government vertical (published in August 2007) and healthcare (November 2007) vertical, while the Digital Media Advertising programme focuses on the key advertiser industries of travel & accommodation, banking & finance, high technology and automotive.
In May 2007, the first studies were published within these vertically aligned programs and the following companies were chosen as recipients of a Frost & Sullivan best practices award.
1. Microsoft Australia – 2007 Frost & Sullivan Customer Endorsement Award for Unified Communications in the BFSI Vertical
2. Cisco Systems – 2007 Frost & Sullivan Market Leadership Award for Unified Communications in the BFSI Vertical
3. IBM – 2007 Frost & Sullivan Customer Satisfaction Award for Enterprise Outsourcing in the BFSI Vertical
4. EDS – 2007 Frost & Sullivan Market Leadership Award for Enterprise Outsourcing in the BFSI Vertical
5. carsales.com.au – 2007 Frost & Sullivan Advertiser Satisfaction Award for Online Classifieds Advertising
6. SEEK Ltd – 2007 Frost & Sullivan Market Leadership Award for Online Classifieds Advertising
Frost & Sullivan congratulates all recipients.
The Awards, held annually, recognises outstanding performance by companies in the ICT industry in Australia. Introduced for the first time in 2006, the Awards attracted some of the leading names in technology on a single platform to compete for the most coveted titles in ICT. Benchmarked against leading companies in each category, the recipients of these awards represent the best-of-breed in the country.
This years’ Awards is supported by Aspect Software (silver sponsor), Salesforce.com (bronze sponsor), Viocorp (official internet broadcaster) and MediaConnect. Computerworld Australia is the official media partner.
The 2007 Frost & Sullivan Australia Best Practices Awards banquet will be held on the 16th of November at the Hilton Sydney.
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics.