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Ramsey, NJ, United States, 2007/08/28 - The dealership is one of only two globally to be recognized by the car maker each year for outstanding customer service - RamseyInfiniti.com / FutureDealer.com.
Ramsey Infiniti, a subsidiary of the Ramsey Auto Group, announced today it has been awarded the coveted Global Nissan Sales and Service Way (NSSW) award by Nissan Motor Co., honoring Infiniti dealerships that achieve and maintain the highest standards of performance in customer satisfaction globally.
Ramsey Infiniti, which received the award as one of only two Infiniti dealerships worldwide to be recognized each year, has been serving Bergen County, New Jersey since 1990. The dealership provides a selection of both new and used vehicles, and maintains an extensive parts and service department.
“We’re excited to be recognized on such a worldwide level for our customer service. Just a few dealerships receive this prestigious recognition each year, so it really means a lot to our entire team to be part of this award,” said Ray Van Duren, Ramsey Auto Group president. “I think this demonstrates the fruition of the time and money we have devoted to providing outstanding customer service.”
The award recognizes dealerships that meet Nissan’s global sales and service guidelines, established in 2000 to raise the level of the quality in sales and services in every region. Award winners must meet various requirements, including well-managed and clean facilities, service provided by thoughtful and well-informed staff, and the assurance that every individual customer is satisfied.
The dealership currently provides an array of value-added services, including abundant loaner vehicles; Saturday service and other extended service hours; additional customer service personnel; several quality assurance representatives; and other customer perks. Ramsey Infiniti recently opened doors to a new, $6,000,000 showroom and service facility, and is consistently rated in the top five for sales volume nationally.
To learn more about Ramsey Infiniti call 1-800-490-6805.
About Ramsey Infiniti
Owned and operated by the Ramsey Auto Group, Ramsey Infiniti (ramseyinfiniti.com / ramseycars.com) is the largest Infiniti dealership in New Jersey, and consistently ranks in the top five nationally for annual sales volume. In 2003, it opened its new, $6 million showroom and sells in upwards of 2,000 vehicles each year.