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Washington, DC, United States, 2007/07/10 - The 2007 Call Center Campus will be held July 9-12. As a featured speaker, LLE will be providing guidance on how call centers can pro-actively increase revenue, visibility, and global reach.
LLE - Language Services, a leading global provider of 24-hour telephone interpretation, on-demand email translation, and language education and proficiency testing, will be a featured speaker at the 2007 Call Center Campus (CCC) in Lafayette, IN, July 9-12. Nearly 200 professionals from the call center industry are expected to gather at Purdue University for the entire conference. Clyde Anderson, Vice President of Marketing for LLE, will be addressing how call centers can effectively utilize language services to respond to their non-English speaking customers. The session begins at 3:45 pm on July 11.
The CCC is the premier, independent and university sponsored event for thought leadership, customer contact and access channel management. Session attendees will be educated on how efficient utilization of language support across the entire enterprise can increase revenue, awareness, and global reach. “Our education is designed to introduce a contact center to common terminology of a language services provider (LSP), how to engage a LSP to your advantage, and how to analyze the industry trends that have a direct influence on your bottom line,” says Anderson. “Our workshop really provides insight, guidance and practical advice.”
Gary Sanders, Vice President of Sales for LLE - Language Services, will also be onsite conducting a demo of LLE-LINK®, their 24-hour telephone interpretation system that provides access to a live, certified interpreter in over 150 different languages. Product information will also be available on e-mail, voicemail, website and document translation, digital audio file interpretation, web chat interpretation and translation, face-to-face interpretation and language training and assessment.
For over 28 years LLE has provided technology supported foreign language translation and interpretation services across the world.
LLE - Language Services provides technology supported communications solutions to nearly 1,500 clients worldwide. With an integrated community of over 3,000 linguists and dedicated language professionals specializing in over 150 different languages, LLE provides accurate and reliable telephone and face-to-face interpretation, document and e-mail translation, language education and proficiency testing. Since 1979, LLE has been recognized as a leading language services provider to government, business and non-profit organizations. LLE is a woman-owned business with headquarters in Washington, DC, and a language technology center in Winchester, VA.